Volkswagen of Salem - Service Center

I always have a great experience, used this service department before, love the dealership Great helpful service advisors. Thank you, Nick department before, love the dealership Great helpful service advisors. Thank you, Nick More

Very kind and friendly service. I did not appreciate and found it dishonest when the service representative attempted to add on services on top of the basic service. Had I not notic I did not appreciate and found it dishonest when the service representative attempted to add on services on top of the basic service. Had I not noticed the additions I would have payed significantly more than I intended or was necessary. More

Kind and made it possible after several hours of haggling for me to drive my new car home. for me to drive my new car home. More

Great from the start to finish. The service advisor Josh M. was professional and easy to work with every step of the way! Thank you Josh for a wonderful experience. The service advisor Josh M. was professional and easy to work with every step of the way! Thank you Josh for a wonderful experience. More

As in all dealerships the costs are exorbitant! They say the part was leaking; however, there was no evidence of leaking on the driveway nor did we add any additional fluid. They say the part was leaking; however, there was no evidence of leaking on the driveway nor did we add any additional fluid. More

Scheduling is typically only a week or so out, but long wait times if waiting at the dealership For service to be completed. wait times if waiting at the dealership For service to be completed. More

bough broken car, have taken it it multiple times. they make up random things that are wrong with my car after i have taken it to my mechanic that is 100% trustworthy. would never go here again, wish they make up random things that are wrong with my car after i have taken it to my mechanic that is 100% trustworthy. would never go here again, wish i could put a 0 star. More

I have been with VW for at least 19 or 20 years and they have treated me like family. And I appreciate that immensely. And their work it’s up to par every time. have treated me like family. And I appreciate that immensely. And their work it’s up to par every time. More

Against me a piece of mind to know that a certified Volkswagen Technician is making repairs on my vehicle specialist for the Volkswagen cars Volkswagen Technician is making repairs on my vehicle specialist for the Volkswagen cars More

As always Volkswagen of Salem did a great job performing routine service on my 2014 Jetta. Thank you. routine service on my 2014 Jetta. Thank you. More