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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

September 28, 2019

Amazing Customer Service The employees at this dealership location are super personable, courteous and have incredible customer service. I would definitely recommend this deal More

by Cbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Volkswagen of South Charlotte responded

Thank you so much for your kind words about your experience here at Volkswagen of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 27, 2019

Excellent Experience!! I was in the market for a used vehicle and was actually on my way to a different dealership to test drive a used VW. I passed VW of South Charlotte a More

by Marc Lohse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard
Oct 02, 2019 -

Volkswagen of South Charlotte responded

Marc, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 27, 2019

Excellent Experience The team at VW South Charlotte is truly exceptional and made the trade in and purchase extremely easy. Vic Kenney was great to deal with - very upfro More

by Todd Sergi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard
Oct 02, 2019 -

Volkswagen of South Charlotte responded

Todd, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

September 21, 2019

2019 Atlas SE This is our first Volkswagon and our virst vist to Volkswagon of South Charlotte. We had a great experience with all involved, especially Spiros our s More

by LJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard
Sep 24, 2019 -

Volkswagen of South Charlotte responded

We are so happy to read such a great review about Volkswagen of South Charlotte! If you have any further questions, please don't hesitate to reach out!

September 17, 2019

LOVE my new car! I am extremely pleased with the level of service I received from Moe and the staff at VW of South Charlotte. I was in no way made to feel uncomfortab More

by Jenmacgems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Borders, Christopher Woodard
Sep 19, 2019 -

Volkswagen of South Charlotte responded

Hello, thank you for your positive review. We're glad to hear that you found Moe and the team here at Volkswagen of South Charlotte so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

September 13, 2019

Best people I came to see if I can upgrade my car and Spiros gave many options, he made sure get a good deal and I finished buying a new Atlas, great car More

by Erick P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard
Sep 15, 2019 -

Volkswagen of South Charlotte responded

Erick, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Volkswagen of South Charlotte!

September 08, 2019

Super friendly and no pressure The worst part of buying a car is the “dealership” experience - the high pressure sales person and negotiation game. At VW South Charlotte none of thi More

by Bethsaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard
Sep 09, 2019 -

Volkswagen of South Charlotte responded

Bethsaf, thank you for your great feedback! Our team here at Volkswagen of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 22, 2019

purchase of new Jetta My son and I were so impressed with Saaid and entire experience at your SO CLT. Dealership. Everything was handled in a professional ,efficient , frie More

by white bunny
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo
Aug 30, 2019 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We can't wait to see you again, have a great day.

August 20, 2019

Very friendly, courteous and professional staff I’m a repeat customer. Stress free experience! Treat you like family! Friendly, courteous, helpful and professional staff. Definitely recommend VW of More

by FMercurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Volkswagen of South Charlotte responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 17, 2019

Awesome New Car Buy Experience The entire experience of purchasing a new car was very hassel free. Pricing is optimum at the dealership. Spiro and Patrick were very helpful througho More

by psingh19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Borders, Christopher Woodard
Aug 22, 2019 -

Volkswagen of South Charlotte responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Volkswagen of South Charlotte so helpful in the purchase of your new car. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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