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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

April 09, 2019

Great first time car buying experience! Everyone at the dealership is kind and respectful. We worked with Victor who was great. We Will definitely be going back for our next car! More

by Sasutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Volkswagen of South Charlotte responded

Hello there, thank you for sharing your positive experience! If you're ever in need of more help, please let us know. We hope you have a great day.

April 08, 2019

An awesome experience! I had the pleasure of working with Bill Patterson and his wonderful sales manager Kwasi! Now let me tell you my situation was not the best. I had ab More

by Shonda S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Patterson, Andrew Woods
Apr 15, 2019 -

Volkswagen of South Charlotte responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Volkswagen of South Charlotte

April 06, 2019

Love This Dealership and the Employees! Great customer service and always a pleasant experience! This is my 3rd VW and I am very thrilled to stay loyal to the company and the employees! More

by Molly18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Apr 15, 2019 -

Volkswagen of South Charlotte responded

Molly, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out. We hope you have a great day.

April 06, 2019

Amazing I had great people to work with. I had a very difficult situation to deal with, and they all certainly worked their magic helping me! Saaid and Jendy More

by scolquhoun13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saaid Olmedo, Christopher Woodard, Jendy Rodriguez
Apr 15, 2019 -

Volkswagen of South Charlotte responded

Hello there, thank you for taking the time to leave a review for us at Volkswagen of South Charlotte. We're happy we could meet your expectations. If you have any further questions, please don't hesitate to reach out. Take care.

April 05, 2019

Best experience ever buying a car. Joshua Weaver was very helpful to our needs and budget and was able to work with us throughout the purchase process to get us the best deal possible. More

by Wllata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Woodard, Joshua Weaver
Apr 15, 2019 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you have any further questions, please don't hesitate to reach out!

Apr 15, 2019 -

Volkswagen of South Charlotte responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Cool Springs. If you have any further questions, please give us a call. We're always happy to help!

April 03, 2019

Jendy is awesome! Jendy made my car buying experience a great one. He was spot on with his knowledge of the vehicles and pointed me in the right direction on choosing More

by Paciotti12
Recommend Dealer
Yes
Employees Worked With
Christopher Woodard, Jendy Rodriguez
Apr 05, 2019 -

Volkswagen of South Charlotte responded

Hello there, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If you have any further questions, please don't hesitate to reach out. Take care.

April 03, 2019

Wonderful This was one of the best car buying experience I have ever had and we were not in the dealership all day. The facility was very comfortable and very More

by Davis, tonita1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods
Apr 05, 2019 -

Volkswagen of South Charlotte responded

Hello, thank you for your kind words and congratulations on your new vehicle. If you have any further questions, please don't hesitate to reach out. Take care.

April 01, 2019

No pressure to buy at any given moment I ended up coming to Volkswagon of South Charlotte, and spoke to Brandon Douglas, simply due to him being highly recommended by one of my friends who More

by sgab33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Volkswagen of South Charlotte responded

Hello there, we're glad you had such a wonderful experience with us. Please reach out to us if there is anything else we can do for you! We hope you have a great day.

April 01, 2019

Not a mistake Coming to volkswagon of south charlotte was not a mistake. We spoke with Brandon Douglas and felt comfortable with our car buying decision. Will recom More

by Cman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Volkswagen of South Charlotte responded

Hello there, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything we can do for you. We hope you have a wonderful day.

April 01, 2019

Relaxed no pressure I was in the market for reasonable priced used vehicle. I had been to several dealerships already and this was my last stop. When I walked in, I was g More

by vicruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods, Jendy Rodriguez
Apr 02, 2019 -

Volkswagen of South Charlotte responded

Hello there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of South Charlotte. If you're ever in need of more help, please let us know. Take care.

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