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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

March 21, 2019

Best car buying experience ever We came in here with not much hope about getting a car in our price range but we were more than pleasant surprised at the out come and love our Jetta! More

by Builtforsin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Woods, Jendy Rodriguez
Mar 23, 2019 -

Volkswagen of South Charlotte responded

Hello there, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

March 21, 2019

Awesome! VW of S Charlotte was awesome! They went above and beyond to get me in the car i wanted. Will def be a repeat customer! More

by Mrok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods, Patrick Borders
March 20, 2019

Amazing Experience I had an exceptional experience working with Moe, Patrick, and Chris. They were so helpful, honest, and straight to the point. They made me feel so we More

by Mbryant9419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Borders, Christopher Woodard
Mar 23, 2019 -

Volkswagen of South Charlotte responded

Hello, thank you for taking the time to leave us such positive feedback! We're so pleased to hear you had such a wonderful experience with our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2019

Excellent customer service My recently purchased vehicle from VW of South Charlotte was totaled a few weeks ago. Adam In service went above and beyond to make sure my towed in More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alden Sink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mikels, Matt Giles, Clovis Brussi, Andrew Woods, Patrick Borders, Christopher Woodard
Mar 23, 2019 -

Volkswagen of South Charlotte responded

Meg, we're so glad that we were able to go above and beyond your expectations. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Volkswagen of South Charlotte. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

March 17, 2019

The best! Brandon made our car buying experience incredibly easy and enjoyable. My husband and I were looking for a specific car within a specific budget and Br More

by Jill W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Volkswagen of South Charlotte responded

Jill, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Volkswagen of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

March 17, 2019

Super Helpful Brandon was super helpful & very informative. He was also well educated about the vehicle features, interior and exterior. He was not pushy but was su More

by Styles By Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Volkswagen of South Charlotte responded

It really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

March 14, 2019

Car purchase No pressure dealership. I got the car I wanted at a very reasonable price. Our salesperson, Vic, was very helpful and patient. He went out of his wa More

by SMOKEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Woods
Mar 19, 2019 -

Volkswagen of South Charlotte responded

Hello there, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

March 13, 2019

Great trade-in experience! Getting to meet and work with Josh was one of the best trade-in/car leasing experiences I have ever had. I made an appointment to meet with Josh. He w More

by Vanessa M.
Recommend Dealer
Yes
Employees Worked With
Joshua Weaver
Mar 15, 2019 -

Volkswagen of South Charlotte responded

Congratulations on your new vehicle! We're happy to hear Josh was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Volkswagen of South Charlotte

March 12, 2019

Passat lemon Bought a "certified" passat with only 20000 miles. Car had 2 bent rims and broken skid plate. Rims were $465 each. Obviously had been in major traumat More

by Tbnc
Recommend Dealer
No
Employees Worked With
Apr 01, 2019 -

Volkswagen of South Charlotte responded

Hello there, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 612-0407 when you have a chance. Thank you, and we look forward to hearing from you.

Apr 03, 2019 -

Tbnc responded

You want ME to call YOU???! Are you fing kidding me?? I have had volkswagens my entire life. You suck. I can't stop telling people to not go to you. Georgia vw teams are way more dependable. Sitting next to a very nice lady who had some choice words about Jeourge. Seems like a trend on this site.

March 12, 2019

VW South Charlotte Experience Saturday rainy and cloudy day. Dispite the weather my in laws my wife and I decided to visit the VW South Charlotte to check their inventory for a cer More

by Gusm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi, Andrew Woods
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