Volkswagen of South Charlotte

Very Good Experience working w/Kasey Hardt this is the 3rd vehicle I've purchased or leased from this dealership and each time it's been a good experience. This time I worked with Kasey Hardt this is the 3rd vehicle I've purchased or leased from this dealership and each time it's been a good experience. This time I worked with Kasey Hardt and she was very helpful in helping me find the right vehicle for my needs. I'd highly recommend this dealership and Kasey for anyone in the market for a new car. More

Best dealership ever. VW of South charlotte provided me with great customer service and I felt comfortable doing business with each employee. This was my first time purchas VW of South charlotte provided me with great customer service and I felt comfortable doing business with each employee. This was my first time purchasing a car at a dealership and I did not feel pressured into buying a vehicle I was not comfortable with. ReAnna Griffin and Alden were my sales associates who answered all of my questions and stayed patient with me throughout the whole process. I would recommend this location and their employees to anyone in need of a new vehicle. More

Excellent Service Nancy and the entire service team made handling my car trouble a seamless and positive experience. The arranged a tow and communicated clearly and eff Nancy and the entire service team made handling my car trouble a seamless and positive experience. The arranged a tow and communicated clearly and effectively through each step of the process. Highly recommend! More

Service review of Adam Adam provided outstanding and quality customer service this is my first visit to your dealership just relocated from New York !!! I have V W cars and Adam provided outstanding and quality customer service this is my first visit to your dealership just relocated from New York !!! I have V W cars and I will return to south charlotte VW !!! Thank you Customer Liz Goldberg More

Great Service Service is top notch. I really appreciate the time you provided transportation to take me home and pick me up so that I can get things done rather tha Service is top notch. I really appreciate the time you provided transportation to take me home and pick me up so that I can get things done rather than wait for my car there. Gunnar, the driver who took me home, is very nice. I am very satisfied with VW of South Charlotte. More

New jetta Traded in my 2007 jetta for a 2017 jetta. It was simple and everyone was very friendly. I would definitely recommend this dealership to anyone looking Traded in my 2007 jetta for a 2017 jetta. It was simple and everyone was very friendly. I would definitely recommend this dealership to anyone looking to buy a new Volkswagen in the future. More

Five star experience! Had the pleasure of working with Kasey Hardt. Friendly and professional with product knowledge, Kasey kept us within our buget and made our buying ex Had the pleasure of working with Kasey Hardt. Friendly and professional with product knowledge, Kasey kept us within our buget and made our buying experience a great one. I would highly recommend her to anyone looking for their next vehicle. More

Good prompt service .. as always you repaired my EOS . I understand and appreciate the way your service department functions. It works like a competent team ready to address most service needs. I do beli I understand and appreciate the way your service department functions. It works like a competent team ready to address most service needs. I do believe the EOS I purchased at your dealership was not the auto I thought it would be. The roof leaks (above both side windows when driving in the rain, the top only completes storage with assisting the string flap on both sides, the sun roof panel stated cracking only after two years (we keep the EOS in the garage most of the time), diagnostic front panel constantly says something is wrong with the engine (we have to include an additive when we fill with gas (yes 93+ octane),over heating diagnostic comes on every once in awhile (eventually it clears itself, both door panels (top sections) have come loose (it seems only replacing the complete door panel is the only expensive solution, and both sun visors have fallen off several times (screw comes out), But, we keep driving the cute little red EOS...sometimes with a little anguish. The car does have to many issues....I sure hope other VW owners are not having the negative experiences we have had........this is the second VW I owned....could be the last.... More

Repair Al and Sam kept me informed. Great guys. My fuel pump was on back order and I did have to wait a few days but the service department was always giving Al and Sam kept me informed. Great guys. My fuel pump was on back order and I did have to wait a few days but the service department was always giving me updates. I felt as I was in good hands. More