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Volkswagen of South Charlotte
Charlotte, NC
2,039 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,039 reviews
July 13, 2017
Great Experience Always dread buying a car but I have to say that Spiros turned it into a positive experience. He is very patient and knowledgable and did a great job Always dread buying a car but I have to say that Spiros turned it into a positive experience. He is very patient and knowledgable and did a great job at showcasing the car I was interested in. He worked diligently with Rick Pitre to get me the price and financing that best suited my needs. I would recommend Spiros and VW of South Charlotte to anyone. More
by rzenie
Helpful July 10, 2017
Terrific service! I have dealt with two other VW dealerships in this area and found that VW of South Charlotte is far better in terms of their service department. I was I have dealt with two other VW dealerships in this area and found that VW of South Charlotte is far better in terms of their service department. I was so impressed that when I was in the market for a new car, I chose Volkswagen and VW of South Charlotte. My Sales Associate Kwasi Assante found the perfect car for me at a terrific price. He was extremely knowledgeable about the available models and also about all aspects of the financing and sale. His courteous and respectful manner made the sales experience a pleasure. More
by Mike Murphy
Employees Worked With
July 10, 2017
Experience with BreAnna BreAnna was an absolute pleasure to work with. From the moment I walked in the door to the moment that I left she was nothing but pleasant, helpful, BreAnna was an absolute pleasure to work with. From the moment I walked in the door to the moment that I left she was nothing but pleasant, helpful, and honest. I would recommend her to anyone who is looking to buy a car. More
by Hahodge
Employees Worked With
BreAnna Griffin
July 10, 2017
Awesome car, wonderful salesman, great experience I was treated well, not pressured. My salesman was Bill Patterson. He was excellent, he listened to what I needed and what I was looking for, and was I was treated well, not pressured. My salesman was Bill Patterson. He was excellent, he listened to what I needed and what I was looking for, and was most helpful. Everyone I encountered there was kind and helpful, and I would highly recommend this dealership. More
by Angela_F
Employees Worked With
Bill Patterson
July 10, 2017
New Car Purchase Outstanding service, willingness to go above and beyond in every aspect. Truly made the car-buying experience an enjoyable one. Every member of the VW Outstanding service, willingness to go above and beyond in every aspect. Truly made the car-buying experience an enjoyable one. Every member of the VW South Charlotte team worked seamlessly to provide outstanding customer service. Will be retiring the this dealership in the future for all of my automotive needs. More
by EBaran1
July 07, 2017
Great Perfect Client Experience Volkswagen of South Charlotte and Al Condrey (Service Advisor) have been our dealership shop of choice since my daughter moved to Charlotte in January Volkswagen of South Charlotte and Al Condrey (Service Advisor) have been our dealership shop of choice since my daughter moved to Charlotte in January 2017. They have provided top notch client experience for the work performed on her Jetta. Definitely a dealership that takes pride in providing great service to their clients. More
by Kathy123
Employees Worked With
Al Condrey
July 06, 2017
Awesome Experience! Kwasi is absolutely amazing! He made us feel so welcome and appreciated. It was the best car buying experience I've ever had. I would highly recommend Kwasi is absolutely amazing! He made us feel so welcome and appreciated. It was the best car buying experience I've ever had. I would highly recommend. More
by lmaietta
Employees Worked With
July 03, 2017
Excellent experience, all I had to do was show up. VW of South Charlotte was able to work with my needs and come back with an excellent offer. The best part was that we were able to work it out over t VW of South Charlotte was able to work with my needs and come back with an excellent offer. The best part was that we were able to work it out over the phone and through email and when I arrived at the dealership most of the process was already complete. Thanks to the great team and my sales and leasing consultant Wale Shoetan. More
by New VW
Employees Worked With
Wale Shoetan
July 03, 2017
Great place with great people!!!! I went to the dealership for a lease question regarding turning in my vehicle. I spoke with Craig and he listened to my reasons for the turn in. He I went to the dealership for a lease question regarding turning in my vehicle. I spoke with Craig and he listened to my reasons for the turn in. He asked if I had a couple of minutes. He said he had 1 car he wanted to show me. We walked around the corner of the showroom.....and there it was!!!! The coolest looking family car I could have ever imagined!! It was a 2017 Passat R-Line in an amazing deep shade of blue. It was the only car and the only color that would have worked for my family and budget. If he had shown me any other car in any other color, I would have made the purchase. It's nice to find someone who listened to want I needed!!! More
by reddt
Employees Worked With
Alton, Craig Bryson
June 30, 2017
First car! Everybody at South Charlotte VW were very helpful and accommodating! They were patience and did not pressure me to buy a vehicle. This being the first Everybody at South Charlotte VW were very helpful and accommodating! They were patience and did not pressure me to buy a vehicle. This being the first car a purchased on my own I very satisfied with the way they went about everything. I will without a doubt do business with this dealership again. Thanks South Charlotte VW for helping me get my GLI!!! More
by coop7
