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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,039 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,039 reviews

July 29, 2017

No complaints. They were great, I went to go look at a pre-owned vehicle that they had listed online. Showed up without an appointment and Spiros was outside immediately asking if I More

by SimonNoitalay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Volkswagen of South Charlotte responded

Thank you for sharing your comments. We are so thrilled to hear that Spiros was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

July 28, 2017

Factory recall on air bag John Keating, as usual is the main reason I come to VW of SC. I live 2-miles from the VW Huntersville location but travel to SC because of John and t More

by Lawrence Cirigliano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Keating, Gunner Johanson, Rick Pitre
Jul 28, 2017 -

Volkswagen of South Charlotte responded

Thanks for always driving 2-miles to visit us, Lawrence. We're pleased to hear that John and Gunner provided a positive experience. We truly appreciate your business and look forward to seeing you again.

July 28, 2017

Very good experience. Sales went beyond expectations. Bill Patterson stayed late after meeting me at the train and we completed all paperwork do I was on my way either ease great service. More

by Wwinner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
July 27, 2017

Great experience BreAnna was great to work with: very attentive to my needs as a buyer and friendly throughout the whole process. I appreciated the follow ups after my More

by alpac123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
July 22, 2017

Wale and BreAnna were great! Awesome customer service and great overall experience working with them both! Made me feel very welcome and comfortable as a first time b More

by Maryjt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wale, BreAnna Griffin
Jul 23, 2017 -

Volkswagen of South Charlotte responded

Thanks for choosing us for your first time purchase, Maryjt. We're pleased to hear that Wale and BreAnna provided a great experience. We truly appreciate your business.

July 19, 2017

Great experience! I called the dealership to check inventory of a vehicle I had seen on the website, unfortunately it had been sold. BreAnna had another with even less More

by Riente12128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BreAnna Griffin
Jul 20, 2017 -

Volkswagen of South Charlotte responded

Congratulations on the purchase of your car! We're so glad that BreAnna helped you find the car that you were looking for with us. Thank you for your review and your business, we look forward to working with you again in the future.

July 17, 2017

Great Experience I purchased a car from out of state without seeing it in person. Bill assured me that it looked as good in person as it did in photo's, he even went More

by Jadi
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jul 18, 2017 -

Volkswagen of South Charlotte responded

You're welcome, Jadi! It was a pleasure to work with you; we look forward to serving you again soon. Congratulations on your new car!

July 16, 2017

Great Experience Spiros was very helpful with helping me fine what vehicle I was needing. Was a relaxing experience and did not feel as if I was pressured into making More

by LukeKal3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Volkswagen of South Charlotte responded

Thank you, Luke, we value your feedback and appreciate your business. Spiros will be happy to hear of your customer satisfaction and how much you enjoyed your time with us! We look forward to your next visit!

July 15, 2017

Bill Patterson was very helpful and friendly! Would suggest Bill Patterson to others! Bill was very friendly and helpful through the whole process. Thanks Bill for understanding our needs and me More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Patterson
Jul 15, 2017 -

Volkswagen of South Charlotte responded

Thank you, Happy Customer, for your review! We are pleased to hear that Bill Patterson was so helpful. Have a great summer and please let us know if you need anything else.

July 14, 2017

Used car search Bill Patterson was most helpful and accommodating. He and manager, Patrick, made a very reasonable offer. This was early in my car search and I ended More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Bill Patterson
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