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Volkswagen of South Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

August 14, 2023

Matt was so helpful from the start of the process of leasing our car to the finish. He answered all our questions and worked hard to meet our budget while giving us the perfect car for our family. We co More

by katieloubarber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Volkswagen of South Charlotte!

August 12, 2023

Moe Borno is a great person to deal with. Friendly, fair and genuine. I would totally recommend him to anyone looking for a VW. More

by ChrisL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Volkswagen of South Charlotte responded

Hello, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 12, 2023

I had a pleasant experience and I was lucky to find a vehicle I really enjoyed. Moe was very friendly and helpful. More

by melonfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
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Aug 15, 2023 -

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 12, 2023

Moe is a great professional we work with for years. VW offers the best price to quality ration and keeps the mark. Highly recommended. More

by Theo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Volkswagen of South Charlotte responded

Hi Theo, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 05, 2023

Both Chris and the dealership came highly recommended and they did not disappoint in any manner. I will highly recommend both More

by Vlenarcic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 03, 2023

Chris Hand was AMAZING to work with! !! One of the best 'non-car salesmen' car salesmen I've ever worked with ;) Honestly I would work with him on every car purchase going forward if po More

by medleblute
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2023

We had a great experience with Chris Hand. He made the whole experience so easy. He really knows his stuff. We got a car that is perfect for our needs. What more can you ask for? More

by SCIFLYER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 03, 2023

They made picking out and buying a car a great experience, it was not stressful and I’m very happy with the car I ended up with More

by juliablue26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Volkswagen of South Charlotte responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 29, 2023

I had a fantastic experience with Moe! This purchase what is my sixth Volkswagen and I have never had somebody go through all the features of the car with me and make sure I was set up bef More

by jennifersassman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joerg Kuehni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
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Aug 01, 2023 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 27, 2023

This was the easiest and stress free transaction I have ever done! Chris was amazing and made everything easy and efficient. Would definitely recommend him and the dealership. More

by EGLUCK73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Report | Print
Jul 30, 2023 -

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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