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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

December 05, 2022

Went in to just test drive a car! Who knew that I would walk out with probably my favorite car of all time. As soon as I arrived Victor introduced himself after I walked out of the sh More

by smkalinoski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Take care!

December 02, 2022

Chris, Spiros and Alex were SO helpful in purchasing our 2023 Tiguan. They were all incredibly patient with our many questions and we never felt pressured to make any decisions. We truly could not imagine w More

by VanessaRenicker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Dec 05, 2022 -

Volkswagen of South Charlotte responded

Hello, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 28, 2022

What a great experience! I really appreciated everything Gene and Brandon did to make sure I got exactly what I wanted. They answered all of my questions, were VERY friendly More

by Laura.Wilde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you're ever in need of more help, please let us know!

November 18, 2022

We had a real good experience with Volkswagen in South Charlotte. We found a car that we could be excited about and Gene, our salesman, made the purchase process easy. He answered our questions with hones More

by M. Brown
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Nov 21, 2022 -

Volkswagen of South Charlotte responded

Hi Brown, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 16, 2022

Just bought a VW id. 4 a few weeks ago. Great service and the car is wonderful. Thanks More

by danodoc
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 15, 2022

I like how they help me to buy car and try to let the price match my budget More

by Heidy.zakaria
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

Matt was very helpful and willing to work with us! He was very friendly and explained everything that we needed to know about. I will definitely recommend him to other people I know looking to get int More

by gabriella.yarussi
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Nov 15, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 11, 2022

Gene Patel was an excellent Sales Person! He made the buying process so easy and so accommodating! We came in thinking we were just looking and ended up buying a car that checked everything More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Nov 14, 2022 -

Volkswagen of South Charlotte responded

Hi Carol, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 11, 2022

Great experience, everyone was friendly, knowledgeable and very helpful. Would highly recommend VW of South Charlotte. More

by dmhorner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Nov 14, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 07, 2022

Dont go to the Talkers, go to the doers. Gene is the man. If you have a busy schedule, this is the guy to talk to and this is the dealership to go with. I buy multiple cars a year and will b More

by george.Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige- excellent, Alex Terrell
Nov 10, 2022 -

Volkswagen of South Charlotte responded

It really means a lot to us that you took the time to write such a positive review about Volkswagen of South Charlotte so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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