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Volkswagen of South Charlotte
Charlotte, NC
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,187 reviews
December 12, 2022
Jendy was extremely prompt and professional. This was my first car-buying experience and he was extremely helpful, answered any questions and concerns I had, and very personable. He’s a wonderfu This was my first car-buying experience and he was extremely helpful, answered any questions and concerns I had, and very personable. He’s a wonderful representation of the Volkswagen brand! And I love love love my new car. Thank you again, Jendy! More
by Tiffany
December 11, 2022
Great dealership to work with; Chris Hand was awesome to work with and followed through on getting our car delivered. There was an issue with the CPO Atlas and Chris made it right. work with and followed through on getting our car delivered. There was an issue with the CPO Atlas and Chris made it right. More
by joekelly0
Employees Worked With
December 08, 2022
Good. Would still like to hear back about getting a hitch rack installed. I sent an email yesterday. Would still like to hear back about getting a hitch rack installed. I sent an email yesterday. More
by sheehan0
Employees Worked With
December 05, 2022
Went in to just test drive a car! Who knew that I would walk out with probably my favorite car of all time. As soon as I arrived Victor introduced himself after I walked out of the sh Who knew that I would walk out with probably my favorite car of all time. As soon as I arrived Victor introduced himself after I walked out of the showroom. He answered all my questions and let me test drive multiple cars no high pressure sale but extremely informative. He made it super easy and it felt like he was an old friend that I was just catching up with! I couldn’t have asked for a better experience and hopefully a long time friend. Cheers!! More
by smkalinoski
Employees Worked With
December 02, 2022
Chris, Spiros and Alex were SO helpful in purchasing our 2023 Tiguan. They were all incredibly patient with our many questions and we never felt pressured to make any decisions. We truly could not imagine w 2023 Tiguan. They were all incredibly patient with our many questions and we never felt pressured to make any decisions. We truly could not imagine working with a better team for our first car purchase! More
by VanessaRenicker
November 28, 2022
What a great experience! I really appreciated everything Gene and Brandon did to make sure I got exactly what I wanted. They answered all of my questions, were VERY friendly I really appreciated everything Gene and Brandon did to make sure I got exactly what I wanted. They answered all of my questions, were VERY friendly and helpful and went above and beyond what I was expecting. I really feel like they took very good care of me. Thank you guys! More
by Laura.Wilde
November 18, 2022
We had a real good experience with Volkswagen in South Charlotte. We found a car that we could be excited about and Gene, our salesman, made the purchase process easy. He answered our questions with hones Charlotte. We found a car that we could be excited about and Gene, our salesman, made the purchase process easy. He answered our questions with honesty and transparency. More
by M. Brown
November 15, 2022
I like how they help me to buy car and try to let the price match my budget price match my budget More
by Heidy.zakaria
Employees Worked With
November 12, 2022
Matt was very helpful and willing to work with us! He was very friendly and explained everything that we needed to know about. I will definitely recommend him to other people I know looking to get int He was very friendly and explained everything that we needed to know about. I will definitely recommend him to other people I know looking to get into a VW. More
by gabriella.yarussi
