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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,187 reviews

April 15, 2022

Vic and Brandon made our car buying process as easy as it could possibly be! We were given top dollar for both of our trade in vehicles and felt so well taken care of during our trade in and purchase process More

by IJSTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 18, 2022 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 11, 2022

VW of South Charlotte never disappoints. They’re friendly, helpful, and actually care about the customer. More

by jelder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Volkswagen of South Charlotte responded

Hi there, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2022

Vick was great and very friendly. I would work with him again and recommended to others. More

by Dmillerpharmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Volkswagen of South Charlotte to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 07, 2022

I had called John in Service department at Volkswagen (because I love the service on my Passat) to recommend someone in sales to advise me on a used car to buy. Spiro Dedis is knowledgeable and patient More

by F27CAPTAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 02, 2022

Chris and the team at Volkswagen of South Carlotte were excellent. Chris came in on his day off to meet with me and make the difference. Thanks to Chris for his excellent service! More

by wtodd261
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Volkswagen of South Charlotte responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2022

Awesome staff, easy to work with, Chris Hand was the best! Made it as simple as could be for someone who is car dumb like myself More

by kara.c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 01, 2022

Clovis, Chris and Alex made my car buying experience a pleasant one. After my purchase, Chris went over everything about my car and helped me sync my phone. Chris definitely knew his way around the vehi More

by jmlondon10175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clovis Brussi, Alex Terrell
Apr 04, 2022 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you, and have a fantastic day!

April 01, 2022

My experience was great. My salesman Spiros took the time to show me all the cars features and was a class act all around. If I am to buy another VW I will be coming back to More

by Joshsloan87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

March 31, 2022

Let’s face it, the car buying process is stressful. My particular experience with Gene changed the narrative. Gene had a great attitude and was very easy to work with. In fact I left the dealership, bu More

by Cameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Apr 03, 2022 -

Volkswagen of South Charlotte responded

Hi Cameron, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 30, 2022

Another Great experience w/Spiros & the VW of South Charlotte Team. Always a pleasure doing business. More

by jmazurek5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

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