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Volvo Cars Annapolis

Annapolis, MD

4.7
2,420 Reviews
At Volvo Cars Annapolis, we offer new Volvo cars in Annapolis including the all new Volvo C40, XC40, XC60, XC90, V90, S60, S90 along with Certified by Volvo and pre-owned cars, trucks and SUVs by top manufacturers. We are your neighbors. We value your loyalty and continue our promise to provide you excellent service. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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333 Busch's Frontage Rd

Annapolis, MD

21409

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Showing 2,420 reviews

March 23, 2023

Good customer service, quality workmanship. Long way for me to travel for servicing my Volvo, but worth the trip. More

by brumilcar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
March 23, 2023

Disorganized. Waited 2/12 hours for new car service that was supposed to take an hour. Difficult to get help with electronic set up questions. Corey was great but More

by CAMERONLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

Great experience. Sales and finance staff were very friendly. Would definitely recommend this dealership to family and friends. More

by maredmunds1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Great service — very painless and Kevin was the man! This is my first “newish” car/Volvo but being able to come to this service center has guaranteed it won’t be my last. More

by will f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hull
March 18, 2023

I was overcharged what my contractual obligations were on my lease buyout and now need to pursue damages through various consumer protection agencies. It’s sad when a company does not honor a contract presen More

by Rtb2402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Ferrogine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Volvo Cars Annapolis responded

As a Volvo dealer we happily help facilitate customers in buying out there lease through Volvo. This can also be done directly between Volvo Cars Financial Services and you the customer. Any discrepancy in the purchase is directly between the customer and Volvo Cars Financial Services as we the dealer do not directly own the car. No hidden fees, just a Maryland Dealer processing fee of $499 which is standard and charged on every car transaction and a $381 tag and title fee for facilitating the necessary paper work to the State of Maryland on the customer's behalf. Anthony Ferrogine General Manager Volvo Cars Annapolis Direct: 443-321-6707

Mar 18, 2023 -

Rtb2402 responded

Looking forward to resolving the results of being overcharged on my contractual obligations and investigating into fair business practices by a third party. Let the buyer be warned at Volvo Annapolis.

March 17, 2023

Only my brakes were addressed and I was told with confidence that all my other concerns were taken care of yet when I get my car- after a week at this service center- I’m still having the same proble More

by KYLEELIZABETHKUNKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
March 17, 2023

They always do a perfect job at Annapolis Volvo we’ve been getting cars from them for 20 years More

by smokovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 16, 2023

I think the labor charges for 10,000 mile check up is way too high More

by glenn.voelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept.
March 14, 2023

Great experience, everyone was friendly and service was fast even though it was crowded. No compaints! More

by Jennifer P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robinson
March 14, 2023

Travis went above and beyond! He stayed late for me. He was very patient. He is extremely well mannered! More

by RMcNaughton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian DeSeve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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