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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

March 12, 2021

I pay over $100 for a full detail cleaning and did not receive that. I had a dirty dashboard, steering wheel, pedals and doorway. I did not receive what I paid for More

by BRADSHAWTIANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Volvo Cars Mall of Georgia responded

Hello Bradshawtiana, I am the new General Manager at Volvo Cars Mall of Georgia and I want to apologize that your concern may not have been addressed. Please reach out to me directly at mgerbick@jimellis.com if I may still assist you. Sincerely, Michael Gerbick, General Manager

March 11, 2021

The staff were all very helpful. I did not feel pressured by them as I have with other dealership. My salesmen was Dalin. He was very friendly and honest. He made my purchasing experience a breeze! More

by Chadhahn87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to see you soon!

March 11, 2021

This service department is awesome. Professional, spotless, friendly, and efficient. They keep me well informed of my cars’ needs. We own two Volvos so it’s nice to have a service department thats a More

by dsmith1388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise
Mar 12, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We look forward to your next visit! Take care!

March 10, 2021

Another successful visit to Volvo Mall of Georgia. They looked at my xc90, ordered the part promptly & got me in within the week. I had to reschedule 3 times due to home inspections, etc. But it was not a More

by sgttugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Mar 12, 2021 -

Volvo Cars Mall of Georgia responded

Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

March 09, 2021

Everyone was very professional and helpful. Great easy experience. Would definitely come back again in the future. Very accommodating in every way. Dealership was very clean and inviting More

by PAULABARLOW70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Cardaropoli, Greg Trask
Mar 10, 2021 -

Volvo Cars Mall of Georgia responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 09, 2021

We had a great experience at Volvo Cars Mall of Georgia. The entire process was very efficient and there was no pressure. Ashley was extremely helpful showing all of the vehicle’s features. Would definite More

by Cindy D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Cardaropoli
Mar 10, 2021 -

Volvo Cars Mall of Georgia responded

Hi Cindy, we are very happy to have provided you with such a positive experience! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

March 09, 2021

Customer Service has always been excellent. Michael was very professional and efficient. All staff members are very friendly and courteous. Best customer service I have ever experienced. More

by bapitt0802
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise
Mar 10, 2021 -

Volvo Cars Mall of Georgia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!

March 08, 2021

Excellent customer service Big shout out to Marcus ! He Excellent customer service Big shout out to Marcus ! He rocks !! Took excellent care and made sure everything got done the right way . Very helpful More

by Chucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Mar 09, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

March 07, 2021

Our experience at Volvo Cars Mall of Georgia was extremely friendly, relaxed and informative. Having never owned a Volvo, our sales expert, Dalin and the other staff members introduced us to a prod More

by FirstTimeVolvoOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalin Zeng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denton Gupton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls, Kenyon Edwards
Mar 09, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2021

MArcus in service was very nice and took care of tire, that unfortunately had a nail too big to fix. New tire on and on the road. Marcus was extremely nice. More

by Tvlgirl1
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
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