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Volvo Cars Mall of Georgia
Buford, GA
2,148 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,148 reviews
December 04, 2020
The dealer representatives were polite, efficient, competent, and pandemic-aware. Our in-person time for this transaction was only an hour. A win-win for the consultant, David Windholz, and the dealer competent, and pandemic-aware. Our in-person time for this transaction was only an hour. A win-win for the consultant, David Windholz, and the dealer; and it was definitely a win for us. A three-way win! Thank you all. More
by gvpope3
Employees Worked With
December 04, 2020
I feel like I really lucked up. My purchase experience was excellent. I’m thrilled to be part of the Volvo family and Jim Ellis Volvo made that an easy, pleasant experience. David was my sales rep and he was excellent. I’m thrilled to be part of the Volvo family and Jim Ellis Volvo made that an easy, pleasant experience. David was my sales rep and he was able to answer all my questions. He followed up on every request and made me really feel like I got a great deal. More
by thelastpassage
December 04, 2020
Everyone we dealt with was very knowledgeable and professional. Definitely received better service here compared to the other dealerships we went to while looking for a vehicle. professional. Definitely received better service here compared to the other dealerships we went to while looking for a vehicle. More
by Joey
December 04, 2020
Excellent customer service from the sale to the service and the overall environment was safe and inviting. I would recommend this location for purchase of new or leased vehicle. and the overall environment was safe and inviting. I would recommend this location for purchase of new or leased vehicle. More
by CGordon
Verified CustomerDecember 03, 2020
Fantastic service! Michael took great care of me and the entire process felt very transparent. I felt the items recommended were needed and I never felt as if I was being upsold. I waited in the showroo entire process felt very transparent. I felt the items recommended were needed and I never felt as if I was being upsold. I waited in the showroom and was blown away with the amenities and options of snacks and drinks. Friendly staff and I was checked on a few times by different people. Even my salesman, David Windholz, stopped by and checked on me. I don't like servicing my car but I'm looking forward to my next visit! More
by Biden Baby!
Employees Worked With
Other Employees :
Marcus Wise, Noah Rowe, Chris Stout
December 01, 2020
Ashley and Alexis made our car-buying eperience smooth and efficient and they were incredibly friendly and accomodating of our schedules. They explained everything and went above and beyond to make sure w and efficient and they were incredibly friendly and accomodating of our schedules. They explained everything and went above and beyond to make sure we were comfortable and that our questions were answered. Thank you so much for everything! More
by Hernán
December 01, 2020
This isn't a 1 star for the service or the people. It's a one star because I paid in advance (when I bought the car new) for service. During the time of purchase, I specifically asked if I'd be nickel and a one star because I paid in advance (when I bought the car new) for service. During the time of purchase, I specifically asked if I'd be nickel and dimed when it came time to service the car. Of course the answer was no, and shame on me for not asking what exactly I was paying in advance for....for me, wheel balancing and/or rotation should be part of any semi or annual service especially >$60k auto. Sure, I can see charging for an alignment but not a tire rotation. It's those little things that'll cause me to look at another car brand when I purchase again. Anyway if you're buying a new Volvo, go to school on me. More
by pfp3d
Employees Worked With
Richard Nourie
December 01, 2020
Outstanding customer service from start to finish with an excellent young salesman..Jose Rumualdo!! Well spoken, Jose’s vehicle information was up to date, informative and he was quite patient answering al excellent young salesman..Jose Rumualdo!! Well spoken, Jose’s vehicle information was up to date, informative and he was quite patient answering all our questions!! More
by jillandscottwaldon
Employees Worked With
Jose Rumualdo-Vazquez
December 01, 2020
I had in mind for a few months getting a new car, I got a postcard by mail about Volvo, I decided to go and take a look at their SUV selection and went to Volvo Mall of Georgia. I can tell you from the momen postcard by mail about Volvo, I decided to go and take a look at their SUV selection and went to Volvo Mall of Georgia. I can tell you from the moment you get into the dealership to the time you get your car delivered it was a pleasure. Keith my salesman was courteous, respectful and knowledgeable, he handled the sale in the most professional way and without the pressure you might feel when trying to buy a car. Alexis the finance manager, sweet, funny and understanding of your needs, no pushing to get this and that just to the point. Thank you to Volvo Mall of Georgia, everyone involved went above and beyond to make me feel comfortable with my new car purchased More
by alepina71
Employees Worked With
Brian Warton, Keith Williams, Alexis Walls
