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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
4.9
941 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 941 reviews

February 05, 2025

Klaus takes great care of me every time. The staff is also very nice - they're very welcoming! More

by SHAUNTELG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Volvo Cars Santa Monica responded

Hi Shaun! Thank you so much for your kind words! We're thrilled to hear that Klaus and our staff take great care of you at Volvo Cars Santa Monica. We truly appreciate your support and look forward to welcoming you again!

February 04, 2025

Robert is the best! ! So kind Caring and really knowledgeable. Always available to help. Thank you. More

by THEJARCHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Volvo Cars Santa Monica responded

Thank you for the kind review - Robert will be thrilled to hear it! Your support is much appreciated by all of us here at Volvo Cars Santa Monica and we look forward to seeing you next time!

February 02, 2025

The customer service was excellent. All the issues with my car were totally resolved and every encounter I had with the service department was professional, efficient, and kind. More

by SUSANOLSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Feb 03, 2025 -

Volvo Cars Santa Monica responded

Susan, we're delighted to hear that our service team at Volvo Cars Santa Monica provided you with excellent customer care and resolved all your car issues. Thank you for sharing your experience!

February 01, 2025

Francisco was a pleasure to work with. He was responsive and answered all my questions. I felt he truly cared about my car buying experience. I would recommend him and Volvo Santa Monica t More

by TBURKE5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma
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Feb 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your positive experience with Francisco and the team at Volvo Cars Santa Monica! We're delighted to hear that he was responsive and attentive throughout your car-buying journey. Your recommendation means a lot to us, enjoy driving your new Volvo!

February 01, 2025

Very professional and enriching environment. At the same time kudos to the Dealership’s Manager for playing Classic Rock in the showroom. It added to the positive vibes there. More

by ICANFLY4962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma Sabastian
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Feb 03, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear you enjoyed the atmosphere at Volvo Cars Santa Monica! Our team, including our manager with a great taste in music, strives to create a welcoming environment for all. Thanks for sharing your experience!

February 01, 2025

I would say this dealership is excellent to work with. They are efficient, they answer their calls and actually pick up the phone, which I can tell you other dealerships do not. They were responsive, help More

by PPMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza and Pepe were exceptional!
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Feb 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your positive experience with Volvo Cars Santa Monica! We're delighted to hear that our team provided efficient and responsive service. We appreciate the recommendation and look forward to assisting you again in the future!

January 31, 2025

Erick was wonderful, knowledgeable, not pushy, and very nice Everyone at the dealership was great More

by JESSICA@HANCOCKMUSIC.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma
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Feb 01, 2025 -

Volvo Cars Santa Monica responded

Hi Jessica! Thank you so much for your kind words! We're thrilled to hear that Erick and our team provided you with a great experience at Volvo Cars Santa Monica. We appreciate your support and look forward to serving you again in the future!

January 31, 2025

The service team was great and handled a scheduling issue like pros. I will be sure to come back and will get my next car from them as well. More

by SNOOCHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our service team at Volvo Cars Santa Monica impressed you with their professionalism. Thank you for your support, and we look forward to assisting with your future car needs!

January 30, 2025

Robert explained everything well, applied the appropriate discounts (email coupon) and made sure that my loaner went smoothly. More

by DSTAMP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Volvo Cars Santa Monica responded

Hi Thank you for your kind words! We're glad to hear that Robert provided excellent service, ensured you received the right discounts, and made your loaner experience smooth. We appreciate you choosing Volvo Cars of Santa Monica and look forward to assisting you again soon!

January 30, 2025

While the sales process was smooth, the financing/leasing was a bit of a nightmare. Extraordinarily complex process for substantiating residency as part of Volvo lease process. More

by ALEXANDER.HALPERN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armin Buholzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your feedback, Alexander. We’re glad to hear that the sales process went smoothly, but we sincerely apologize for the challenges you experienced during the financing and leasing process. We understand how frustrating it can be, and we’ll make sure to address these concerns with our team to improve the experience moving forward. Please feel free to reach out if you'd like to discuss this further.

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