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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
4.9
910 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 910 reviews

October 06, 2024

Easy quick appointment. Service was good. Communication was prompt and notifications by text were fast. More

by MAYA.MAGENNIS
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Maya! We're glad to hear that your appointment was easy and quick, and that the service and communication met your expectations. If you need anything else, don’t hesitate to reach out!

October 06, 2024

Always great service with Robert. The prompt, attentive, and expert service is a big reason I keep coming back to Volvo. More

by PAUL.ATTANASIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Paul! We're thrilled to hear that Robert's attentive and expert service keeps you coming back to Volvo. We look forward to continuing to provide the excellent service you’ve come to expect!

October 05, 2024

Klaus was pleasant, efficient, communicated well, and made the whole experience comfortable and painless. Five stars! More

by BREINB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear that Klaus provided you with a pleasant and efficient experience at Volvo Cars of Santa Monica. We appreciate your five-star review!

October 05, 2024

They didn't notice a nail in my tire. When I went back to them to have my tire replaced they then over filled all of my tires. More

by BROOKEACHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Volvo Cars Santa Monica responded

Hi Brooke, we’d be happy to review the inspection video with you again and go over the condition of your car while it was in our shop. After carefully checking, we can confirm there was no nail in the tire during the time it was in our possession. Please let us know if you’d like to discuss this further, and we’ll gladly go over everything with you.

October 04, 2024

Maria Alerta was very professional, friendly and helpful. She gave me all the information and assistance I needed to make my purchase go smoothly. I can't thank her and her staff enough! More

by RENAN.ZEPEDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Theisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your wonderful feedback, Renan! We're glad to hear that Maria Alerta provided you with professional and friendly service, ensuring your purchase went smoothly. We appreciate your kind words!

October 03, 2024

Klaus is great! Super helpful. Thanks you the great service and the continuous help. Although super hard to get in touch with service with the new online robots More

by DLLITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Volvo Cars Santa Monica responded

Thank you for the feedback! We're glad to hear Klaus provided great service at Volvo Cars Santa Monica. We appreciate your patience with our online system and will work on improving accessibility.

October 03, 2024

I came desperately for a new car in a quick amount of time. My employer let me use their vehicle for the summer and into the new year, however, they decided to hire a full time nanny. Last week they let More

by JACQULYN1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Volvo Cars Santa Monica responded

Thank you, Jacqulyn! We’re thrilled to hear about your positive experience with Erick and Paloma at Volvo Cars of Santa Monica. We’re glad Erick's hard work and professionalism helped you secure your vehicle. Enjoy your new car!

October 01, 2024

Professional, clear and a pleasure to work with. No hidden costs - up front with the prices. Thank you! More

by KERRYSTICHWEH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Volvo Cars Santa Monica responded

Thank you, Kerry! We’re glad to hear you had a professional and transparent experience at Volvo Cars of Santa Monica. We appreciate your feedback!

October 01, 2024

Excellent service by robert and the team at Volvo dearler.in Santa Monica Los Angeles More

by FARZINOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're glad to hear you received excellent service from Robert and the team at Volvo Cars of Santa Monica. We appreciate your support!

October 01, 2024

They got me a loaner right away, and took care of all my concerns. Looked into what was covered under warranty as well. More

by TATONBOARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re pleased to hear that our team at Volvo Cars of Santa Monica promptly provided you with a loaner and addressed all your concerns, including warranty coverage. We appreciate your trust in us!

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