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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.9
1,040 Reviews
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Today: 9:00 AM - 6:00 PM Closed Now
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,040 reviews

November 17, 2024

Robert Munoz in the service Department was very kind and helpful. All my concerns were address and my vehicle is running great. I plan to return to Volvo of Santa Monica in the future. The staff is friendly More

by Cafe213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Robert Munoz and the rest of our team were able to assist you. It's wonderful to know your vehicle is running great, and we look forward to serving you again at Volvo of Santa Monica in the future!

November 16, 2024

Our amazing service advisor was Laiza Guino! Laiza was the best advisor we've experienced since buying our first Volvo in 2005 from Santa Monica Volvo.. She took amazing care of our service ne More

by JOYCEWALTER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAIZA GUINO - Service Advisor
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Nov 19, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your wonderful experience! We're so glad to hear that Laiza Guino provided exceptional service and took great care of your needs. We truly appreciate your loyalty since 2005. We look forward to welcoming you back to Volvo of Santa Monica in the future!

November 16, 2024

The service gentleman was very nice, helpful, friendly and efficient. The gentleman that came to pick my car was excellent. More

by CATCYCLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with such excellent service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!

November 15, 2024

Kylon Theus and Armin were excellent to work with and provided top notch service. Kylon is friendly, prompt to response, professional, and easy to work with. He was straightforward and didn't pressure yo More

by steveyoungchoi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylon Theus
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Nov 16, 2024 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback, Steve! We're thrilled to hear that Kylon and Armin made your car buying experience so seamless and enjoyable. We look forward to serving you again in the future!

November 14, 2024

Klaus was very helpful and so kind. I had to return the next day as we were waiting for a part. Klaus stayed in touch via text and calls. I’m grateful for his professional excellence. More

by CRYSTAL.DOWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Volvo Cars Santa Monica responded

Crystal, we're delighted to hear that Klaus provided such helpful and kind service at Volvo Cars Santa Monica. Keeping you informed throughout the process is important to us, and we're glad it made a difference in your experience. Thank you for sharing!

November 14, 2024

Great service, clear info on timeline. Getting the car washed is a very nice touch! Can highly recommend. More

by MARIANNE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Volvo Cars Santa Monica responded

Marianne, we're delighted to hear you enjoyed the service and appreciated the car wash at Volvo Cars Santa Monica! Thanks for recommending us!

November 14, 2024

I've always had great service from this dealer -I feel as if I'm treated fairly. More

by PABRAMOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Volvo Cars Santa Monica responded

We're so glad to hear it! Thank you for rating us five stars! – Volvo Cars Santa Monica

November 14, 2024

You provided quick professional service! Quick quotes, easy to work with, and friendly! You make it too easy! Thanks again -- will recommend friends. More

by HEFFNER0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Volvo Cars Santa Monica responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Volvo Cars Santa Monica made your experience smooth and enjoyable. We appreciate your recommendation and look forward to assisting any friends you send our way!

November 13, 2024

Santa Monica Volvo has always been a pleasure to work with. From the buying experience to their service. More

by THEKAVOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for the kind words! We're thrilled to hear you've had a great experience with both our sales and service teams. We appreciate your continued trust in Volvo Cars of Santa Monica!

November 13, 2024

Everything was done in a courteous and helpful and timely manner, making it an easy experience for us! More

by BARBIEDRAPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that your experience was easy and efficient. We appreciate your trust in Volvo Cars of Santa Monica and look forward to assisting you again in the future!

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