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Volvo Cars Santa Monica
Santa Monica, CA
910 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 910 reviews
August 29, 2024
I’ve been using the Volvo C40 Recharge for 4 months now, and honestly, it hasn’t met my expectations. I bought two cars at once — one for myself and one for my parents. Unfortunately, from day one, both veh and honestly, it hasn’t met my expectations. I bought two cars at once — one for myself and one for my parents. Unfortunately, from day one, both vehicles have had noisy suspensions. I’ve also experienced frequent issues with Apple CarPlay, causing the music to play with interference. The advertised 300-mile range is far from reality — I’ve never even come close to that figure. I took the car in for warranty service, but they tested it on perfectly smooth roads, where, of course, they didn’t find any problems. But even the oldest cars perform well on perfect roads. The car is priced at $61,000, with a monthly payment of $900. However, based on its quality and performance, it doesn’t feel like it’s worth more than $30,000, with a $300 monthly payment. The interior upholstery is another disappointment: the materials feel cheap, everything gets dirty quickly, and it’s hard to clean. Additionally, the trunk is tiny — I can barely fit one child car seat. Overall, I’m disappointed with this purchase and can’t recommend it at the current price. More
by Genrikh
Verified CustomerEmployees Worked With
August 29, 2024
Excellent service. Thoughtful and responsive for everything required to keep the car well maintained and gives me confidence that they’re looking out for me! Thoughtful and responsive for everything required to keep the car well maintained and gives me confidence that they’re looking out for me! More
by PRASHANT.MEHROTRA
Employees Worked With
August 29, 2024
Robert, Johnny and Jonathon assisted me and I have to say this dealership has the nicest employees ever! I would never go to another dealership.I feel they go out of their way to make me happy. this dealership has the nicest employees ever! I would never go to another dealership.I feel they go out of their way to make me happy. More
by JILLDBLAKE
Employees Worked With
Other Employees :
Johnny in Service is amazing. Johnathon was able to help me with my phone charge pad ,he is wonderful
August 29, 2024
Robert is always professional and friendly. He is great about keeping me updated and informed! He is great about keeping me updated and informed! More
by VARINAWHITENER
Employees Worked With
August 28, 2024
good experience and customer service finance guy interaction ok had done trouble getting straight info on tow hitch interaction ok had done trouble getting straight info on tow hitch More
by JDUBIN0
August 26, 2024
Best car buying experience I've ever had! Erick got us a great deal and made the process fast and easy. We are very pleased. Erick got us a great deal and made the process fast and easy. We are very pleased. More
by RODNEY
August 26, 2024
Thank you so much for your kind help and I tried to solve the problem when it happened the problem when it happened More
by Page
August 24, 2024
They only wanted to sell me a 2024 sedan model. I wish they were more forthcoming about the 2025 model. I wish they were more forthcoming about the 2025 model. More
by ERICKMIN
Employees Worked With
August 24, 2024
I love the Volvo service department. Efficient, responsive, courteous, prompt. Great cars and GREAT service! Thank you, Robert! Efficient, responsive, courteous, prompt. Great cars and GREAT service! Thank you, Robert! More
by PAUL.ATTANASIO
Employees Worked With
August 24, 2024
We had significant work done, and Klaus was helpful, attentive, communicative and friendly throughout the process. Great experience. attentive, communicative and friendly throughout the process. Great experience. More
by JESSICAR
