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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
4.9
923 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 923 reviews

April 15, 2025

I had a great time purchasing my XC60 plug-in hybrid. Everyone was very professional and the experience was easy. More

by MP
Recommend Dealer
Yes
Employees Worked With
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for your wonderful feedback! We’re so glad to hear you had a great experience purchasing your XC60 plug-in hybrid. It’s great to know our team made the process easy and professional for you. Enjoy your new vehicle, and we look forward to serving you again at Volvo Cars of Santa Monica!

April 15, 2025

If I could give the service department and Robert 10 stars I would! They've been taking care of my cars for 15+ years! More

by BIELSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you so much for the amazing feedback! We're honored to have earned your trust over the past 15+ years. Robert and our service department truly appreciate your loyalty and are thrilled to continue providing top-notch care for your vehicles. We look forward to many more years of serving you at Volvo Cars of Santa Monica!

April 15, 2025

Everyone was very welcoming and helpful. The service department made it easy from start to finish. More

by DAVIDLIPPMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Volvo Cars Santa Monica responded

Hi David, thank you for your kind words! We're so glad to hear that our team made your experience welcoming and easy. We’re always here to ensure that your service needs are taken care of from start to finish. We appreciate you choosing Volvo Cars of Santa Monica!

April 13, 2025

Everyone was pleasant and helpful. This included the salesperson, manager and the person in finance. More

by KATKOVMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with everyone at Volvo Cars of Santa Monica, from the salesperson to the manager and finance team. If you need anything further, don't hesitate to reach out. Enjoy your new vehicle!

Apr 14, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with everyone at Volvo Cars of Santa Monica, from the salesperson to the manager and finance team. If you need anything further, don't hesitate to reach out. Enjoy your new vehicle!

April 09, 2025

Robert and his team took care of my car gracefully and tackled my issue beyond my expectation. More

by Ao Yuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear that Robert and his team exceeded your expectations in taking care of your car. We appreciate you choosing Volvo Cars of Santa Monica and look forward to serving you again!

April 08, 2025

Robert was fantastic to work with. Very professional, thorough and efficient. I've been servicing my car here for years now. It's always been a smooth drop off experience. He provides More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Volvo Cars Santa Monica responded

Nina, we're delighted to hear that Robert has consistently provided you with a smooth and professional experience at Volvo Cars Santa Monica. Thank you for your continued trust in our service team!

April 06, 2025

Very nice and efficient; thanks for delivering the car to my home after the service appointment. More

by SCOTT@MCAULEYLAND.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Volvo Cars Santa Monica responded

Hello Scott, thank you for your feedback! We're happy to hear everything went smoothly and that the home delivery after your service appointment made things easier. We appreciate you choosing Volvo Cars of Santa Monica!

April 05, 2025

Easy, convenient, and great service. Pickup was easy to schedule, and they washed the car! More

by THETOOTHPICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Apr 07, 2025 -

Volvo Cars Santa Monica responded

Hi, Thank you for the great feedback! We're glad to hear the pickup was easy to schedule and that you enjoyed the car wash. We appreciate you choosing Volvo Cars of Santa Monica!

April 04, 2025

Easy fast process. Building way too hot inside. Please get better air conditioning for comfort. More

by KAREN_MAKCHIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma
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Apr 05, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Karen. We're glad to hear the process was easy and fast, but we’re sorry to hear about the discomfort due to the temperature. Your input is appreciated, and we’ll definitely look into improving the air conditioning at Volvo Cars of Santa Monica to ensure a more comfortable experience.

April 03, 2025

I do not see Laiza Guino in the Service Dept roster below, but she's who I worked with, and I was very pleased with the service experience. More

by KROEMIUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
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Apr 04, 2025 -

Volvo Cars Santa Monica responded

Hi, Thank you for letting us know about your experience. We're happy to hear that Laiza provided excellent service! We apologize for the discrepancy in our service department roster. If you need any further assistance, please don't hesitate to reach out. We're here to help!

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