Volvo Cars Santa Monica - Service Center

This service department is amazing. Quick service, great communication, painless process from schedule to completion. I would be heavily influenced to buy my next Volvo based purely on Quick service, great communication, painless process from schedule to completion. I would be heavily influenced to buy my next Volvo based purely on the service department. More

Robert is always the best. Professional, quick, and always does everything to make sure the customer is happy. Professional, quick, and always does everything to make sure the customer is happy. More

Great service, the staff is helpful and trustworthy. I have tried other service location and this is the best I have tried other service location and this is the best More

Klaus takes great care of me every time. The staff is also very nice - they're very welcoming! The staff is also very nice - they're very welcoming! More

Robert is the best! ! So kind Caring and really knowledgeable. Always available to help. Thank you. ! So kind Caring and really knowledgeable. Always available to help. Thank you. More

The customer service was excellent. All the issues with my car were totally resolved and every encounter I had with the service department was professional, efficient, and kind. All the issues with my car were totally resolved and every encounter I had with the service department was professional, efficient, and kind. More

I would say this dealership is excellent to work with. They are efficient, they answer their calls and actually pick up the phone, which I can tell you other dealerships do not. They were responsive, help They are efficient, they answer their calls and actually pick up the phone, which I can tell you other dealerships do not. They were responsive, helpful, thorough, and it was a very positive experience. If you have a Volvo, take it to this dealership for care. More

The service team was great and handled a scheduling issue like pros. I will be sure to come back and will get my next car from them as well. like pros. I will be sure to come back and will get my next car from them as well. More

Robert explained everything well, applied the appropriate discounts (email coupon) and made sure that my loaner went smoothly. discounts (email coupon) and made sure that my loaner went smoothly. More

Service department is not capable of returning a call or a response. It takes me multiple attempts to reach out to Johnny and the manager Arnold to get a response on getting an appointment scheduled or chec a response. It takes me multiple attempts to reach out to Johnny and the manager Arnold to get a response on getting an appointment scheduled or checking on the status of the car. More