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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
649 Reviews

649 Reviews of Volvo Cars Santa Monica - Service Center

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January 27, 2025

Everyone is so helpful at Volvo Santa Monica. Thank you for your quick and convenient service! More

by ELLIE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Volvo Cars Santa Monica responded

Thank you for the kind words, Ellie! We're so glad to hear that you had a positive experience with our team at Volvo Cars of Santa Monica. We truly appreciate your feedback and look forward to serving you again in the future!

January 26, 2025

Definitely we recommend to go with Robert to santa monica Outstanding service , very good greeting to customers they make you feel at home More

by RVARIAS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for your kind words! We’re thrilled to hear that Robert provided outstanding service and made you feel at home. We truly appreciate your recommendation and look forward to assisting you again in the future!

January 26, 2025

Roberto was excellent and very friendly. He asked my questions and really understand my needs for service. Very helpful and I appreciate him More

by TRI.TRINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re so glad to hear that Roberto was able to provide excellent service and really understand your needs. We’ll be sure to share your feedback with him. We appreciate your trust and look forward to serving you again!

January 24, 2025

This service visit was much speedier and more efficient than the last. The text communication was excellent and allowed me to approve repairs and move things along faster. More

by SCOTT.VANDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Volvo Cars Santa Monica responded

Hi Scott! We're delighted to hear that your recent service visit at Volvo Cars Santa Monica was efficient and smooth. Thank you for highlighting our text communication feature!

January 24, 2025

Excellent communication and explanation of charges. Car was ready when promised. Appreciated valet service. Car was washed and vacuumed when returned. More

by PESTERN2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Volvo Cars Santa Monica responded

Hi, Thank you for the wonderful feedback! We're so glad to hear that our communication and attention to detail met your expectations. It's great to know that the valet service, along with your car being washed and vacuumed, added to your positive experience. We look forward to serving you again at Volvo Cars of Santa Monica!

January 24, 2025

Always friendly and great service! Have been taking my car here for years abd have never been disappointed. More

by KATIALEWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Volvo Cars Santa Monica responded

Hi Katia! Thank you for your loyalty and kind words about Volvo Cars Santa Monica! We're delighted to know you've consistently enjoyed our service. Looking forward to seeing you again soon!

January 23, 2025

Great dealer experience! Thanks so much for an easy service — appreciate it very much. Thanks! More

by FOSKETTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your positive experience! We're thrilled to hear that your service was easy and enjoyable. It was a pleasure assisting you, and we appreciate your kind words. Looking forward to serving you again at Volvo Cars of Santa Monica!

January 22, 2025

The Service Dept is very helpful, thorough and efficient. I am very happy with their service. More

by RLISIDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you found our Service Department helpful, thorough, and efficient. Your satisfaction is our priority, and we're thrilled you're happy with the service. We look forward to assisting you again at Volvo Cars of Santa Monica!

January 20, 2025

Super easy all around. Impeccable service. Nice people. Quick turnaround. Comprehensive. Easy scheduling and seamless More

by CONLON.GAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Volvo Cars Santa Monica responded

Hi Conlon.Gar! We're delighted to hear that you had such a seamless experience with us at Volvo Cars Santa Monica! Thank you for highlighting our service and team. We look forward to assisting you again in the future!

January 19, 2025

I leased my car from Santa Monica Volvo because it was the best dealership experience I had when shopping for a new car, and I will likely remain a customer because of the outstanding service experiences More

by MOLLYMARTINPSYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Volvo Cars Santa Monica responded

Hi Molly, Thank you for sharing your experience! We're so happy to hear that your leasing experience was the best you've had, and that our maintenance team continues to impress you with their friendly service and quick turnaround. We look forward to continuing to serve you in the future!

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