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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
619 Reviews

619 Reviews of Volvo Cars Santa Monica - Service Center

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November 26, 2024

It's always been good. x x x x x x x x x x More

by HDEANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Volvo Cars Santa Monica responded

Hi, thank you for your feedback! We're so glad to hear that your experience has always been good. We appreciate your continued trust in us!

November 26, 2024

Honored their website deal on oil change. They don't always do that here. But today they did, which was a nice change. More

by KRS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liaza
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Nov 27, 2024 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your feedback! We’re glad to hear we were able to honor the website deal for your oil change and that it made a positive difference for you. We appreciate your business and hope to continue providing excellent service in the future!

November 25, 2024

Was in and out quick. Satisfied with service over all. Good experience. Will come back for sure. More

by DA EUN CHUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Volvo Cars Santa Monica responded

Hi! We appreciate your kind words! It's great to know you had a good experience and that we were able to get you in and out quickly. We'll be here when you're ready to come back!

November 24, 2024

I appreciate the team working to address an issue I had with the car since I bought it. I was disappointed that the previous service advisor dropped the ball but Robert and his manager were responsive and More

by pkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica. We're glad to hear that Robert and his manager were able to resolve the issue for you. We appreciate your patience and understanding!

November 24, 2024

Friendly helpful and pleasant all around. I look forward to continuing business with them for my service needs. More

by MAZ1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your positive experience with us at Volvo Cars Santa Monica! We're delighted to hear that our team made a great impression, and we look forward to assisting you with all your future service needs.

November 23, 2024

They always have time for me and do a thorough job. Robert has helped me with my car for years. More

by MEGHANNRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Volvo Cars Santa Monica responded

This is great to hear, Meghann! Thank you for visiting Volvo Cars Santa Monica!

November 22, 2024

Excellent service and friendly staff. They took care of the car and the client (myself) More

by OALZUMAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Nov 22, 2024 -

Volvo Cars Santa Monica responded

We're so glad to hear it! Thank you for rating us five stars! – Volvo Cars Santa Monica

November 22, 2024

Everyone is so friendly. My supervisor Laiza is patient and professional about the car maintenance issues. More

by JYU90777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Nov 22, 2024 -

Volvo Cars Santa Monica responded

Thank you for the positive feedback! We're delighted to hear that Laiza and our team at Volvo Cars Santa Monica provided friendly and professional service. We appreciate your support!

November 21, 2024

Very responsive to her needs. They even went out of there way to replace our windshield wipers. More

by JULIA.LEAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Julia! We hope you won't hesitate to reach out if our Volvo Cars Santa Monica team can be of service again in the future!

November 21, 2024

amazing service and brought my car back to my house for me after it was done being serviced!! More

by MEGDANIELLESPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you had amazing service and that we could go the extra mile by bringing your car back to you. We truly appreciate your kind words and are here whenever you need us!

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