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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
750 Reviews

750 Reviews of Volvo Cars Santa Monica - Service Center

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September 02, 2025

Klaus is always very welcoming and helpful. The entire staff makes it a point to ensure all clients are well and comfortable on their premises. More

by SMENENDEZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Volvo Cars Santa Monica responded

We love to hear it! Thank you for sharing your feedback about the Ken Ganley Subaru Wickliffe team. We look forward to seeing you again in the future!

August 29, 2025

Very nice, communicative, and professional! Ian did a good job of making we feel welcome and was clear in the service that I had received and when he thought I should come back next. More

by JACOB.ANTONUCCI
Recommend Dealer
Yes
Employees Worked With
Ian
Sep 02, 2025 -

Volvo Cars Santa Monica responded

Thank you Jacob! We are glad to hear Ian made you feel welcome and kept you informed throughout your visit at Volvo Cars of Santa Monica. We appreciate your kind words and look forward to seeing you next time.

August 28, 2025

Volvo of Santa Monica Service is always sensitive to my schedule when I take my XC60 hybrid in for maintenance. Robert checked with me and kept me updated on the job status in my most recent visit of Augu More

by RISKDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We’re so pleased to hear our team, and Robert in particular, made sure to work around your schedule and kept you updated throughout your visit. We truly value your trust in us to care for your XC60 hybrid and look forward to assisting you again.

August 28, 2025

We appreciate the updates throughout the day and especially the final checklist with video and picture explanation/proof. More

by CARRIECASHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Volvo Cars Santa Monica responded

Carrie, thank you for your kind words! We’re glad the updates, along with the final checklist and video/picture proof, gave you extra confidence in the service. We appreciate your trust and look forward to helping you again next time!

August 25, 2025

Appointment went smoothly and everyone was extremely efficient and accommodating. Customer Service was above & beyond. Thank you! More

by BRYCE.FALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who greets and keeps everyone moving and organized is wonderful!
Aug 26, 2025 -

Volvo Cars Santa Monica responded

Thank you so much, Bryce! We’re thrilled to hear your appointment went smoothly and that our team provided efficient and accommodating service. Going above and beyond for our customers is always our goal, and we truly appreciate your kind words. Thank you for choosing us, we look forward to seeing you again!

August 22, 2025

Great service from check-in with Lila to communication with Robert. Service, completed early too! More

by BRIANFRONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lila Soto
Aug 23, 2025 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback, Brian! We’re glad to hear Lila and Robert provided excellent service and communication, and that your service was completed ahead of schedule at Volvo Cars of Santa Monica. We appreciate you sharing your experience.

August 21, 2025

I love coming here. I felt well taken care of. All of the staff members were very friendly and helpful. Thank you Robert. You are the best. More

by MER808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your feedback! We’re delighted to hear that your visit to Volvo Cars of Santa Monica was comfortable and that our team provided professional and attentive service. We look forward to welcoming you back soon!

August 19, 2025

The staff was very helpful and knowledgeable. I am confident in my cars safety and upkeep More

by kvberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience. We are happy to hear that our staff at Volvo Cars of Santa Monica provided knowledgeable and helpful service, giving you confidence in your vehicle’s safety and maintenance.

August 19, 2025

It was all awesome experience love Volvo Santa Monica they are very prompt on the service thanks a lot for all More

by BARISOZACAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for your kind words. We are thrilled to hear you had an awesome experience and that our team at Volvo Cars of Santa Monica provided prompt and attentive service.

August 18, 2025

Service was great! Klaus is the best! They were responsive, friendly and professional. And they turned my car’s service around very fast. More

by SCOTT@HARRIS-ANDERSON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Volvo Cars Santa Monica responded

Thank you for your excellent review of Klaus and the team! We are proud of their efficiency, professionalism, and speed. We look forward to serving you again in the future! - Volvo Cars Santa Monica Service Center

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