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Volvo Cars Santa Monica - Service Center
Santa Monica, CA
680 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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680 Reviews of Volvo Cars Santa Monica - Service Center
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June 28, 2025
The service team at Volvo of Santa Monica was fantastic. They were polite and professional and go my car back on the time they promised. They were polite and professional and go my car back on the time they promised. More
by MIKES00744
Verified Customer
June 24, 2025
Fantastic service by Klaus de la Paz. Handled my maintenance quickly and efficiently and literally did more than promised. Would give 10 stars if I could. Handled my maintenance quickly and efficiently and literally did more than promised. Would give 10 stars if I could. More
by SIROKY
June 23, 2025
great service and very courteous staff. The car was ready when promised. Getting the loaner was great and easy The car was ready when promised. Getting the loaner was great and easy More
by papa4
Employees Worked With
June 21, 2025
I felt that Robert was extremely helpful and responsive to my parameters . The car came home looking and driving beautifully: to my parameters . The car came home looking and driving beautifully: More
by BAILEYMADELYNE
Employees Worked With
June 20, 2025
Easy and convenient. Volvo valet service was great. Saved me a lot of time. Communication was excellent. Volvo valet service was great. Saved me a lot of time. Communication was excellent. More
by SHANNON54
June 19, 2025
Excellent service from Volvo of Santa Monica. I would definitely recommend them to others when it comes to servicing their car. I would definitely recommend them to others when it comes to servicing their car. More
by CHELSEAELLENPLATT
Employees Worked With
June 18, 2025
They took care of me and my car nicely. My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I could see sign of discussing dirt on the door next to me as though someone didn’t have tissue to blow their nose and used the door as a tissue it was terrible got so sick looking at it and being there. Not sure if you need to let Uber know this?! Otherwise everything else went well More
by SUZI2515
June 18, 2025
I recently brought my car in for maintenance and I couldn’t be more impressed with the service I received. Laiza and her team were absolutely amazing from start to finish. They were professional, frie couldn’t be more impressed with the service I received. Laiza and her team were absolutely amazing from start to finish. They were professional, friendly, and went above and beyond to make sure everything was taken care of. They kept me updated throughout the process and made the whole experience smooth and stress-free. It’s clear they truly care about their customers. Huge thank you to Laiza and the team. More
by RALPH.SAND04
Employees Worked With
Laiza
June 18, 2025
The repair on our car was done quickly and we appreciate the pick up and drop off service. the pick up and drop off service. More
by V.KELMELIS53
Employees Worked With
June 18, 2025
I would like to extend my heartfelt thanks to Klaus and his team at Volvo Cars Santa Monica. Last Tuesday evening, my car suddenly displayed a “Propulsion System Service Required” warning and went into his team at Volvo Cars Santa Monica. Last Tuesday evening, my car suddenly displayed a “Propulsion System Service Required” warning and went into limited-speed mode. I had no choice but to call for a tow. The next day, I brought it to Klaus’s service team, and they carefully maintained the vehicle and performed a software update to resolve the issue. I deeply appreciate Klaus and the Volvo Santa Monica Service team—they remain as trustworthy and dependable as ever. However, I must express my disappointment with Volvo’s vehicle quality, which has fallen far below my expectations. Last year, the air conditioning system failed to operate properly, and this year the propulsion system malfunctioned. I am starting to seriously doubt whether purchasing a Volvo was the right decision for me. More
by Ao Yuan
Employees Worked With
