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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
636 Reviews

636 Reviews of Volvo Cars Santa Monica - Service Center

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May 07, 2025

Robert is always very helpful, kind and considerate, he helps ease the underlying anxiety which can be a thing when customers visit car dealerships. Have had satisfactory visits when bringing car in for se More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi Savonn, we're delighted to hear that Robert has been so helpful and considerate during your visits to Volvo Cars Santa Monica. It's great knowing he helps make the experience more comfortable for you! Thanks for sharing this feedback with us! Safe travels!

May 07, 2025

I had a great experience. Robert was very helpful and my car was not there too long so I had it back to get to work. Volvo is great. More

by ANNACITRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi Anna, we're delighted to hear that Robert provided you with a great experience at Volvo Cars Santa Monica. It's wonderful that your car was serviced promptly so you could get back on the road quickly. Thanks for choosing us! Safe travels!

May 06, 2025

Loved my experience with Volvo! It couldn't have been easier- they were prompt and efficient picking up my vehicle, and they were able to drop my keys off in my mailbox as I was gon More

by ASSISTANTkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi! We're so glad to hear you had a great experience with us at Volvo Cars of Santa Monica! We’re happy that our pickup and delivery service made your experience even more convenient. Thank you for your kind words, and we look forward to assisting you again in the future!

May 03, 2025

Professional and friendly, honest responses to queries and always willing to help. Great valet services. More

by YASHKANJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're happy to hear you received friendly, honest support and found our valet services helpful. We look forward to assisting you again.

May 03, 2025

Robert was cordial, informative and knowledgeable. The work was done professionally and I felt I could depend on him to give me good insight. More

by SARINABSIMON
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Sarina! We're glad to hear that Robert provided you with excellent service and insight. We appreciate your trust in us and look forward to assisting you again in the future!

May 03, 2025

Klaus was courteous and competent. I called for scheduling in the morning and came in for tire change in the afternoon. The tire change was done in an hour. He also called my insurance More

by DOU.TAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're so glad Klaus was able to assist you quickly and professionally. We're happy to hear it all went smoothly!

May 02, 2025

Excellent, speedy and reliable service. They have a very nice team of people helping get the process done. More

by DFKELLY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for the great feedback! We're glad to hear you received excellent, speedy, and reliable service from our team at Volvo Cars of Santa Monica. We appreciate your kind words!

May 02, 2025

Klaus and his team are terrific. Always available... always keep me updated. Alway super friendly. More

by JUDDPILLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for the kind words! We're happy to hear Klaus and his team continue to provide friendly, consistent, and reliable service. We appreciate your trust in Volvo Cars of Santa Monica!

April 30, 2025

Great communication, great service. I’d recommend bringing your Volvo here for any service needs More

by WARRENBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Volvo Cars Santa Monica responded

Thank you, Warren! We’re glad to hear you had a great experience with our team. We truly appreciate your recommendation and look forward to assisting with any future service needs at Volvo Cars of Santa Monica.

April 29, 2025

Robert is great! He loves his job and goes above and beyond to meet his client’s needs and provide exceptional customer service! I’ve been taking my Volvo XC60 to th More

by TINA_T82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Volvo Cars Santa Monica responded

Tina, we're delighted to hear that Robert has been providing exceptional service for your Volvo XC60 at Volvo Cars Santa Monica! Thank you for being a loyal customer over the years. We appreciate your kind words and look forward to continuing to serve you!

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