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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
644 Reviews

644 Reviews of Volvo Cars Santa Monica - Service Center

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August 08, 2024

They took care of everything and I got my car back faster than I had anticipated More

by JCTFINANCIALSVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Volvo Cars Santa Monica responded

We're glad to hear it! Thank you for choosing Volvo Cars Santa Monica!

August 07, 2024

Excellent all-around service. On-time, polite, efficiently handled, good communication. Also no surprises, which I appreciated. Very satisfied top to bottom.. More

by KNELNDAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team, appreciating the punctuality, politeness, and communication. It's great to know that everything went smoothly and met your expectations. We look forward to serving you again!

August 07, 2024

As a long-time Volvo driver, I'm always assured that the service will be solid. This visit was no different. Thanks, as always. More

by CHH1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your loyalty! We're glad to hear that our service continues to meet your expectations. Thanks for choosing us again!

August 06, 2024

I’ve been using this dealership for a few years. Great service, very communicative and thoughtful. More

by SJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Volvo Cars Santa Monica responded

Hi, hank you for your continued loyalty! We're delighted to hear that you've experienced great service and appreciate our communication and thoughtfulness. Looking forward to serving you for many more years!

August 06, 2024

Robert was enthusiastic, communicative and solutions oriented and I simply cannot thank him and the entire team enough ! More

by JAZLANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for the wonderful feedback! We're thrilled to hear that Robert and the entire team provided you with enthusiastic, communicative, and solution-oriented service. Your appreciation means a lot to us!

August 03, 2024

Very friendly and efficient. Everyone was helpful and professional. I will highly recommend them to Volvo owners. More

by MIKEMACKAVOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We’re thrilled to hear that our team was friendly, efficient, and professional. We appreciate your recommendation and look forward to assisting you and other Volvo owners in the future.

August 03, 2024

Excellent service and friendly staff. From intake through receiving my car back, they cared to get things done fast and right. More

by VCars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re glad to hear that you had a positive experience with us. If you need any further assistance or have any questions, please don’t hesitate to reach out.

August 02, 2024

Everyone at Volvo Santa Monica was super friendly and helpful. It's a busy place but they worked quickly and Laiza kept me up to date with their progress and I was back on the road quickly. More

by JULIEBCRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Aug 02, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Julie! We’re thrilled to hear that our team at Volvo Santa Monica was friendly and efficient. It’s great to know Laiza kept you updated and that you were back on the road quickly. If you need any further assistance, don’t hesitate to reach out!

August 01, 2024

Laiza was great and did everything she can to try to resolve the issues with my car. I would love to have her again as my service agent. More

by JOEPARK1105
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza, Service
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Aug 02, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're glad to hear that Laiza provided excellent service and did everything she could to resolve your car issues. We’ll be sure to pass along your appreciation, and we look forward to having her assist you again in the future!

August 01, 2024

I've been coming here for the past 7 years and they always have been very helpful. More

by NAKCORA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Volvo Cars Santa Monica responded

Thank you for being a loyal customer for the past 7 years! We’re glad to hear that our team at Volvo Santa Monica has consistently been helpful. We appreciate your continued support and look forward to assisting you for many more years to come.

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