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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
625 Reviews

625 Reviews of Volvo Cars Santa Monica - Service Center

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June 12, 2024

Klaus is always the best and takes care of us at Volvo. Thanks for your service and professionalism. More

by Clare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Volvo Cars Santa Monica responded

We're happy to hear Klaus always takes such wonderful care of you! Thanks for your support and we'll see you next time here at Volvo Cars Santa Monica!

June 12, 2024

This is the best dealership I have ever worked with hands down. Thanks so much! More

by LEILAMO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Volvo Cars Santa Monica responded

Hi Leila, Thank you for your kind words! We're thrilled to hear that Volvo Cars Santa Monica is the best dealership you've ever worked with. We appreciate your feedback and look forward to serving you again in the future.

June 11, 2024

Quick check in and friendly service team. Appreciated the indoor and outdoor waiting area - great space if you're waiting on-site for service to be completed. More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Volvo Cars Santa Monica responded

Thank you for the positive feedback! We're glad to hear that our service team and waiting areas at Volvo Cars Santa Monica made your visit comfortable. We appreciate your support!

June 11, 2024

The service is great at Santa Monica Volvo. Not only was the service thorough but was also very fast. As an added bonus they washed my car and then delivered it to my home. More

by STUARTGELLER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear you had a great experience with the service at Volvo Cars Santa Monica! It's wonderful that our team could provide thorough and fast service, along with delivering your freshly washed car. Thanks for sharing your feedback!

June 11, 2024

Klaus was so helpful and patient with me when my car sensors were warning me and I had no idea what it was about. He quickly figured it out and explained it to me and was very kind. More

by Sabrinabstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're glad to hear Klaus provided helpful and patient service at Volvo Cars Santa Monica. Safe driving ahead!

June 11, 2024

Klaus was extremely helpful. The process was efficient and communication was great. Thank you, Klaus! More

by LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus provided such excellent service during your recent visit here at Volvo Cars Santa Monica. Thanks for sharing your experience!

June 10, 2024

Robert and Anthony helped me from the second I walked in, up until I picked up my vehicle. My wife came with our other vehicle but they offered me a ride if needed. They sent me text messages every step of t More

by WOOKIEE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jun 10, 2024 -

Volvo Cars Santa Monica responded

Thank you for making the trip to Volvo Cars Santa Monica! We're delighted that Robert and Anthony provided such attentive service, keeping you informed every step of the way. We appreciate your continued trust in us and hope you're enjoying your vehicle!

June 10, 2024

Easy to schedule. Klaus is a great communicator and kept me updated on my vehicles progress. More

by LLOYD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Volvo Cars Santa Monica responded

We appreciate you sharing your experience! We're glad Klaus provided a great experience during your visit. Thank you for choosing Volvo Cars Santa Monica!

June 08, 2024

Klaus was fantastic. He made the service very easy. Car was in and out. Great communication. Highly recommend. More

by JALEXANDER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Volvo Cars Santa Monica responded

Thanks for the high praise! We're glad to hear Klaus made your service experience smooth at Volvo Cars Santa Monica. We appreciate the recommendation!

June 07, 2024

Everyone at the service department was very friendly and extremely accommodating. They took care of my car and had me in and out in record time! It's always a pleasure to take my car in for a service. More

by BORNINLOSANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a pleasant experience with our service department. Our team takes pride in providing friendly and efficient service to all our customers. We appreciate your business and look forward to serving you again in the future.

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