Volvo Cars Santa Monica - Service Center

Great service. Appreciate the clear communications and availability to drop off my vehicle to my home Appreciate the clear communications and availability to drop off my vehicle to my home More

It was so easy and wonderful to work with the Volvo team on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the car as if it was their own. I really appreciated the valet service and will definitely take advantage of it again in the future. Amazing to have your car serviced while you work and never have to do anything more than set an appointment and hand someone your keys. Bravo! More

Everyone was very helpful, great customer service. Klaus was excellent! He answered all my questions and explained certain technical processes regarding my using specific features in my car. He also Klaus was excellent! He answered all my questions and explained certain technical processes regarding my using specific features in my car. He also got me a very quick service appointment and was able to get me quickly taken care of when I arrived for my appointment Great service experience! More

Great service with the valet option. Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). More

What a service we received! It started with Ignacio who helped with the issue, he is so knowledgable, kind and knows how to take care of things. Then we had a pleasure meeting L It started with Ignacio who helped with the issue, he is so knowledgable, kind and knows how to take care of things. Then we had a pleasure meeting Lily who greets customers and guide, exceptionally helpful. And afterwards Klaus who made things happen. We are grateful for all the efficiency, kindness, thoughtful approach and excellent service. More

Robert & his team are excellent. They work effectively and with kindness and great communication skills.. They work effectively and with kindness and great communication skills.. More

Robert was great. Easy to deal with. Pickup was fast. Communication was clear. Thank you. words. Easy to deal with. Pickup was fast. Communication was clear. Thank you. words. More

Robert was wonderful. Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future. That said, I had a bad experience setting up my appointment with the bot and the app. Since it was my first experience I had questions but could not find a human. Now, I know how to reach Robert for future visits but as a first time with service that was frustrating. More

Klaus in the service dept is great. He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in serv He always provides honest guidance and truly exceptional customer service. Thank you to Klaus, Robert, and Jonny in the service dept! Russ in service really is helpful and cool too. And Francisco is my go-to salesperson. Very knowledgeable and fun to work with every time my lease is due. More

Robert and his groups were terrific. They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! More