Volvo Cars Santa Monica - Service Center

Kudos to Robert Munoz and his maintenance team. I was a little surprised that the cooling system doesn't work and engine light is on after just half a year. So I scheduled the earlier available ti I was a little surprised that the cooling system doesn't work and engine light is on after just half a year. So I scheduled the earlier available time here to get it checked. Robert offered me a rental car during the maintenance time and took care of my car gracefully. Right now, the cooling system works well and I could feel the brake is more tight and more smoothly when I want to stop the car. At the end, Robert didn't charge me for the replacement of a cooling fan and labor expenses. I'm absorbed with Volvo's maintenance team right now and have a strong faith in Volvo. Thanks Robert and your team More

I drive all the way from Santa Barbara and dread service. This was a breeze! I was in and out in about an hour! They got my car right in. Because I had an afternoon appointment I expected to wait, but nope! This was a breeze! I was in and out in about an hour! They got my car right in. Because I had an afternoon appointment I expected to wait, but nope! Really nice they have coffee and snacks and I nice place to wait. Everyone is super friendly and helpful. My car was filthy from living near the beach and it’s never looked better! More

I enjoyed the vallet service and the communication throughout the service. It was very convenient. throughout the service. It was very convenient. More

Great service, quick turnaround and great communication from the entire team. Overall, wonderful experience, thank you! from the entire team. Overall, wonderful experience, thank you! More

The service was excellent. Staff was courteous and efficient. My car was serviced within 45 minutes! Staff was courteous and efficient. My car was serviced within 45 minutes! More

Robert is one of the most outstanding service managers I have dealt with in my over 4 decades of car ownership. He goes above and beyond. He is kind, smart, skilled, efficient and eager to please. He has co have dealt with in my over 4 decades of car ownership. He goes above and beyond. He is kind, smart, skilled, efficient and eager to please. He has consistently been the silver lining and I couldn’t recommend SM Volvo service more highly thanks to him, Lily and their amazing team! More

Great service, picked up my car for me across town, took care of the issue under warranty and delivered back to me. Great communication, great job! care of the issue under warranty and delivered back to me. Great communication, great job! More

I was kept informed about all the work needed and the cost the entire time with text and calls. cost the entire time with text and calls. More

I visited the service department for the 2nd year factory maintenance service on my XC60. The team was efficient, and the work was completed quickly and to a high standard. Very pleased with the service! maintenance service on my XC60. The team was efficient, and the work was completed quickly and to a high standard. Very pleased with the service! More

Johnny in service was so great. Very courteous of my concerns AND my time. He made sure to keep me afloat of the duration every bit of the way!! Very courteous of my concerns AND my time. He made sure to keep me afloat of the duration every bit of the way!! More