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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
630 Reviews

630 Reviews of Volvo Cars Santa Monica - Service Center

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April 29, 2024

Robert was great, the whole experience went as smoothly as it possibly could have gone. More

by BSTANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're happy to hear Robert provided you with a smooth experience here at Volvo Cars Santa Monica! Thanks so much for your business!

April 29, 2024

Very personable professional group! And they tried to work with me on the price by offering coupon discount. Very pleasant group they are. It was a pleasurable experience. More

by JENNIFER@GIERSBROOK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know you had a pleasant experience with our team at Volvo Cars Santa Monica! We always aim for professionalism and flexibility. Thank you for your kind words, we appreciate it!

April 28, 2024

This dealership has been amazing to us! We have been here for 7 years! Robert has been great! More

by MrsBee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Volvo Cars Santa Monica responded

Hi Mrs Bee! We're thrilled to hear that your experience with us has been amazing over the past 7 years! Robert and the entire team are dedicated to providing exceptional service, and we're so grateful for your loyalty and kind words. Thank you for being a valued part of our dealership family, and we look forward to continuing to serve you for many years to come at Volvo Cars Santa Monica!

April 27, 2024

Very warm and welcome greeting every time I arrive. Staff is knowledgeable and always offers transportation if needed. More

by PADILLAQ72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Volvo Cars Santa Monica responded

Hi Padilla! We appreciate your feedback! It's great to know that our team at Volvo Cars Santa Monica has been able to provide you with warm greetings and knowledgeable service. We're here for any future needs, so don't hesitate to reach out!

April 26, 2024

The service here was great - I was having issues because I had an insurance device plugged into the OBD port, and they were able to diagnose the problem quickly and update my software. Everyone I spoke to More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Volvo Cars Santa Monica responded

We're glad to know that our team at Volvo Cars Santa Monica was able to diagnose and resolve your issue quickly! It's great hearing Klaus could assist with a discount on those new floor mats. Thanks for the positive feedback, we appreciate it!

April 26, 2024

Efficient and effective and reliable. I will bring my car to SM Volvo because of him More

by BRADSETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Volvo Cars Santa Monica responded

Hi Brad! Thank you for leaving us this five-star review and the kind words about our service team at Volvo Cars Santa Monica! We'll see you next time!

April 26, 2024

Robert is a professional and Volvo is lucky to have him. Also helpful and respectful. Follow up time 5star. More

by RAMOSVICTOR40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Volvo Cars Santa Monica responded

Victor, we're glad to know Robert provided you with a 5-star experience at Volvo Cars Santa Monica. We appreciate your kind words and look forward to assisting you in the future!

April 26, 2024

I have my car serviced here all the time. My service advisor.Robert is always courteous and productive. I never leave unhappy More

by BIGB1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Volvo Cars Santa Monica responded

Hi! We're so glad to know that you had consistently positive experiences with Robert and our team at Volvo Cars Santa Monica. We appreciate your continued support, thank you for the great review!

April 25, 2024

They were very friendly, greeted me immediately upon arrival, and fast tracked my service because they knew I was waiting onsite. More

by AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Volvo Cars Santa Monica responded

Amanda, we're glad to know you had a positive experience at Volvo Cars Santa Monica. Our team always aims for efficient and friendly service. Thanks for your review!

April 25, 2024

Robert it’s the best ,in everything , very professional and his carisma excellent. We recommend Robert , at volvo santa monica More

by RVARIAS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Robert provided you with such a great experience at Volvo Cars Santa Monica. We appreciate your recommendation and look forward to serving you again in the future!

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