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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
750 Reviews

750 Reviews of Volvo Cars Santa Monica - Service Center

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August 05, 2025

Robert is very professional, nice and punctual. Extremely satisfied with the service! Highly recommend this location. More

by RENATELUXLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Volvo Cars Santa Monica responded

Thank you for the fantastic review and recommendation! We appreciate your support and will be sure to pass along your kind words to Robert. See you next time at Volvo Cars Santa Monica!

August 02, 2025

Fast and easy. Very seamless process. They were very communicative about the status of my car More

by MALIASDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're happy to hear the process was smooth and communication was clear throughout your visit. We appreciate you choosing Volvo Cars of Santa Monica.

August 01, 2025

Robert was professional and kind. The whole process was quick, easy and he keep me updated. Everyone there was friendly. More

by donoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

Volvo Cars Santa Monica responded

Thank you for the kind words! We're glad Robert made the process quick and easy, and that you felt well taken care of by our entire team. We appreciate you choosing Volvo Cars of Santa Monica!

July 31, 2025

Great communication and responsiveness! Everyone was super friendly and willing to answer all my questions. More

by LSASSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Aguilar
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Jul 31, 2025 -

Volvo Cars Santa Monica responded

Thanks so much for the awesome feedback! We're thrilled to hear our team kept the communication clear and the vibes friendly! We're always here to answer your questions and make your experience a great one. Come see us again anytime!

July 31, 2025

Robert is absolutely fabulous- what a kind and caring human being! It was a delight to do business with Robert AND the dealership! More

by JACQUELYN.MOEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2025 -

Volvo Cars Santa Monica responded

Jacquelyn, thank you so much for the kind review! We're delighted to hear you enjoyed working with Robert & the team here at Volvo Cars Santa Monica and we hope to see you again in the future. Take care in the meantime!

July 30, 2025

Prompt and efficient. Did what they said they were going to do and completed on time. More

by JSCURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Volvo Cars Santa Monica responded

Thanks for the stellar review! Looking forward to your next visit! - Volvo Cars Santa Monica

July 30, 2025

Robert was helpful but he only stepped in after I had issues with other service representatives not following up with me on a timely basis. Other service members were not communicative and did not manag More

by VALFEHLMANN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your feedback. While we’re happy to hear Robert was helpful, we apologize for the earlier communication issues. We will address this internally to ensure a smoother experience next time at Volvo Cars Santa Monica. Safe travels!

July 29, 2025

Robert was so pleasant. Took care of the car and heir ne updated. Great customer service More

by NHIEKALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Volvo Cars Santa Monica responded

Hi Hiekali! Thank you for leaving us this five-star review and for your kind words about Robert from our service team at Volvo Cars Santa Monica! We'll see you next time!

July 27, 2025

Robert Munoz is terrific! He keeps you on top of what is happening with your car. Also, as we are elderly, we really appreciate the dealership’s Valet Service! More

by CLZUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the kind words! We're thrilled to hear Robert Munoz took such great care of you. We're also so glad the valet service made things easier for you. Your comfort and convenience mean the world to us, and we’re always here whenever you need us!

July 24, 2025

What makes the dealership great is Robert Munoz, the most helpful associate I have ever dealt with, he's super smart, helpful, detailed oriented and kind...he is simply incredible!! More

by TRAWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly was great too!!
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Jul 25, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the wonderful shoutout! We couldn’t agree more, Robert Munoz is truly a gem, and we're lucky to have him on the Volvo Cars Santa Monica team. We're thrilled he made such a great impression with his knowledge, kindness, and attention to detail. We’ll be sure to pass along your kind words!

Jul 25, 2025 -

TRAWITT responded

Robert Munoz is simply the best and makes your dealership so fantastic to deal with!!

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