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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
750 Reviews

750 Reviews of Volvo Cars Santa Monica - Service Center

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July 23, 2025

Very responsive. Robert is the best in the biz. Text messaging is great and the video review is next level. More

by VOLVO829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Volvo Cars Santa Monica responded

Hello, Love hearing this! We couldn’t agree more, Robert truly is one of the best in the biz! We're glad the text updates and video review made the experience stand out. Thanks for choosing Volvo Cars Santa Monica!

July 23, 2025

All work performed in timely manner. Courtesy shuttle used both ways was very good. Good communication between service advisor Klaus. More

by ELLENKRUGER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Volvo Cars Santa Monica responded

Thanks for sharing, Ellen! We're so glad everything was completed on time and that the courtesy shuttle made things even more convenient. Klaus will be happy to hear his communication stood out! We appreciate you trusting Volvo Cars Santa Monica and look forward to helping again in the future.

July 22, 2025

Volvo Cars Santa Monica has given me great service for my 2016 XC90. Interacting with the staff is always a pleasant experience, and the quality of their customer service and the technicians skills have exce More

by MPBRONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re grateful to be your trusted automotive partner here at Volvo Cars Santa Monica. We look forward to seeing you and your 2016 XC90 next time! Safe travels!

July 22, 2025

The service was quick and detailed. I am happy with my visit to the service center More

by ABHI.SINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Volvo Cars Santa Monica responded

Thank you, Abhi! We're glad to hear your visit to the Volvo Cars Santa Monica service center was quick, detailed, and left you satisfied. We appreciate you trusting us with your vehicle and look forward to seeing you next time!

July 19, 2025

Robert is a wonderful service advisor and has tried to help me in any way he can with my car concerns. The only drawback is the pricing for anything at Volvo, it keeps me away even though I get my discoun More

by RSHEKOYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words about Robert. We're glad he's been helpful and attentive to your needs. We understand that pricing can be a concern and appreciate you sharing your thoughts. Your loyalty means a lot to us at Volvo Cars of Santa Monica, and we’re always here to help however we can.

July 18, 2025

Excellent al around. Appreciated the Valet service as we live a bit of a distance from the service department. My car was returned tuned up, repaired and shiny clean. Tha More

by BONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Jul 18, 2025 -

Volvo Cars Santa Monica responded

Bonny, thank you for sharing your positive review of our team! We appreciate your business and we hope to see you again at Volvo Cars Santa Monica. Have a great day!

July 18, 2025

The experience is always efficient. No waiting upon arrival, service is relatively quick, and the staff is friendly. More

by JHAUGLAND
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
Jul 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for being our customer and for highlighting the efficient work of our team. We appreciate your business and hope to welcome you back to Volvo Cars Santa Monica next time!

July 18, 2025

Clean service center, nice people. Overall satisfied with the service. There is scope for improvement in the communications after you give your car. There was no updates until i called More

by KARMENYAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for the review! We appreciate your business and we hope to see you again at Volvo Cars Santa Monica.

July 17, 2025

Klaus is excellent! Dealership friendly staff and clean! I drive from far away because of this. More

by KASZSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We’re thrilled to hear that Klaus and our team at Volvo Cars of Santa Monica consistently provide excellent service. It means a lot that you’re willing to drive from far away to visit us. We look forward to seeing you again!

July 16, 2025

Robert Munoz was excellent! Quick, thorough and communicative. Turn around was well faster than expected More

by ABUSUTTIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Volvo Cars Santa Monica responded

We appreciate your feedback. It’s fantastic to hear that Robert Munoz delivered fast, thorough, and clear service. Thank you for trusting Volvo Cars of Santa Monica. We look forward to serving you again!

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