Volvo Cars Santa Monica - Service Center

This was an amazing experience. We have been to other Volvo repair shops and never gotten service like at Santa Monica. When you drive up they greet you, they explain in detail wh We have been to other Volvo repair shops and never gotten service like at Santa Monica. When you drive up they greet you, they explain in detail what is going on with your car, helped us get a car rental, we always had easy access to talking with Robert. He was so helpful and understanding and knowledgeable of what was going on. All the staff were absolutely amazing. When my car was done it was spotless and smelled good inside. We drive 43 miles to get to this service repair and it is so worth it. We’ll never go to my local Volvo service again. The personal treatment and the car car is #1. Thank you Robert for all you and your staff did. More

I do not see Laiza Guino in the Service Dept roster below, but she's who I worked with, and I was very pleased with the service experience. below, but she's who I worked with, and I was very pleased with the service experience. More

After 12 years I’m still satisfied with their service, thoroughness, professionalism, friendliness, and promptness. thoroughness, professionalism, friendliness, and promptness. More

Excellent service from beginning to end! Thanks for your time and for delivering the vehicle back to my home! Thanks for your time and for delivering the vehicle back to my home! More

They provided incredibly friendly and professional service. Every step of the process was explained clearly, which made the whole experience feel transparent and trustworthy. I really appreciated thei service. Every step of the process was explained clearly, which made the whole experience feel transparent and trustworthy. I really appreciated their attention to detail and customer care. I’ll definitely be returning for future services. More

They made it easy to get the car serviced. The loaner car was grt. It gave me a chance to try another volvo The loaner car was grt. It gave me a chance to try another volvo More

Very easy to get ahold of. Quick to respond to my questions. Made the process easy! Quick to respond to my questions. Made the process easy! More

Laiza was very professional and attentive. She communicated effectively and the service was well explained & quick. She communicated effectively and the service was well explained & quick. More

Thank you all for helping my Volvo run optimally. From diagnostic to customer care, I really appreciate the excellent service you provide at S.M Volvo. I am especially grateful to Robert Munoz for From diagnostic to customer care, I really appreciate the excellent service you provide at S.M Volvo. I am especially grateful to Robert Munoz for his positive demeanor, even when its cold outside, his expertise, and professionalism. Car repair is like going to the dentist-necessary-not voluntary. I've been Blessed with both: a great dentist and Robert @ S.M.Volvo. More

Lili and Liza at Santa Monica Volvo are the best humans I’ve ever encountered in any customer service situation. I met them briefly once before. This time was for longer. They are understanding and empathe I’ve ever encountered in any customer service situation. I met them briefly once before. This time was for longer. They are understanding and empathetic and just want to make a bad situation, better. More