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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
624 Reviews

624 Reviews of Volvo Cars Santa Monica - Service Center

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February 20, 2025

Robert reached out to me when I was passed due for service. With PCH closed, I have put off coming in. He offered to pick up the car and leave me a loaner which of course I jumped on! He made every More

by jenworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert made your service experience seamless at Volvo Cars Santa Monica! It's great to know he could assist with the pickup and loaner arrangement. Thank you for sharing this positive feedback, and we're here whenever you need us!

February 19, 2025

First service and it could not have been smoother thanks to Robert M.! Love my Volvo! More

by ROBYNOFLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Volvo Cars Santa Monica responded

This review means more to us than you know, Robyn! Thank you for choosing Volvo Cars Santa Monica!

February 18, 2025

Volvo of Santa Monica offers exceptional customer service they fit you in, on time and with care More

by emilybdebevoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Volvo Cars Santa Monica responded

This is great to hear, Emily! Thank you so much for choosing Volvo Cars Santa Monica!

February 16, 2025

Robert was the most helpful and compassionate of people to work with - i am forever loyal to the Volvo brand because of him. U are so lucky to have an ambassador such as him- he makes ur brand shine!! More

by TRAWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lovely woman who greets u when u drive into service.
Feb 17, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert made such a positive impact on your experience at Volvo Cars Santa Monica! Our team is proud to have him, and we're thrilled he could showcase the best of our brand. Thank you for sharing this wonderful feedback!

February 14, 2025

I always have a good experience at this Volvo service center. And, Robert was great and very helpful. More

by GILESBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Volvo Cars Santa Monica responded

GILESBETH, we're delighted to hear that Robert and the team at Volvo Cars Santa Monica provided you with a great experience. Thanks for sharing your feedback!

February 13, 2025

Klaus and team were fantastic! Friendly and helpful in addressing our visit for the 20k mile check-up. More

by LESLIE.Janssen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Volvo Cars Santa Monica responded

Leslie, we're delighted to hear Klaus and the team provided fantastic service during your visit at Volvo Cars Santa Monica. Thanks for sharing your experience!

February 11, 2025

Service provided was excellent. Everyone I dealt with was professional and friendly. Have always had good experience with service center. More

by SUEMALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Volvo Cars Santa Monica responded

Hi Suemalex, we're delighted to hear about your positive experiences with our team at Volvo Cars Santa Monica! Thank you for sharing your feedback, and we look forward to continuing to provide excellent service in the future! Safe travels!

February 11, 2025

I switched from Culver City to Santa Monica Volvo and the service is 100% better and I trust this dealership. More

by SBW989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that you've found the service at Volvo Cars Santa Monica to be exceptional and trustworthy. Thank you for choosing us, and we look forward to continuing to meet your expectations!

February 10, 2025

Great service! Robert is always very helpful and keeps me updated throughout the whole appointment. More

by SMADD1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Volvo Cars Santa Monica responded

Thank you for the five-star rating! The team looks forward to working with you again! - Volvo Cars Santa Monica

February 09, 2025

Folks are transparent and efficient - and so kind and welcoming. We had a really lovely experience. Thank you! More

by ERINDETURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback, Erin! We're so happy to hear that you had a lovely experience with us. We truly appreciate your kind words and look forward to seeing you again!

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