Volvo Cars Silver Spring

Bought an xc 90 and customer service was great! The sales team was able to accomodate my complex schedule and did a great job providing me all the information I needed. They also were easy to work The sales team was able to accomodate my complex schedule and did a great job providing me all the information I needed. They also were easy to work with on the test drive. More

Excellent customer service Keith was very responsive with emails and flexible with my schedule for the test drive. The closing managers were also very gracious and helpful with Keith was very responsive with emails and flexible with my schedule for the test drive. The closing managers were also very gracious and helpful with my purchase. I will definitely return to this dealership. More

Great Customer service I had a very pleasant experience at Volvo Silver Spring. The team was very friendly and accommodating. I appreciate the great customer service and I l I had a very pleasant experience at Volvo Silver Spring. The team was very friendly and accommodating. I appreciate the great customer service and I love my new CX60! I would definitely return to this dealership for future purchases. More

Extremely Pleasant Buying Experience I recently purchased an XC60 through this dealership. Aside from a financing rate that I think is too high, the entire experience was fantastic. Hon I recently purchased an XC60 through this dealership. Aside from a financing rate that I think is too high, the entire experience was fantastic. Honestly, it's the first time I've bought a car through the dealer that didn't make me nauseous. Our sales agent, Iris, was truly wonderful - friendly, helpful, and supremely patient with my constantly changing thoughts on the vehicle to buy. More

A very competent sales person makes a difference My experience buying from Volvo Cars Silver Spring was very good. Largely because my sales person, Iris Harley was very knowledgeable good. She pati6 My experience buying from Volvo Cars Silver Spring was very good. Largely because my sales person, Iris Harley was very knowledgeable good. She pati6showed me many details and features of the car I was interested in. She also researched specific service records rather than guess have services were performed and provided financial options. She was persuasive very patient when I did not sign at our first meeting. She was thorough with details and guidance when we closed the deal. Very good to work with. More

Pleasant Ultimately we chose a different brand vehicle for our family. However, I’d like to offer my two cents - if you are in the market for a Volvo, new or C Ultimately we chose a different brand vehicle for our family. However, I’d like to offer my two cents - if you are in the market for a Volvo, new or CPO, Volvo Cars SS should be your first stop. Ask for Peter - you will not be disappointed. More

Thanks to Iris my experience was great ! While most everyone at the dealership was helpful, Iris made my experience great. She is pleasant, competent and efficient. She knows her product a While most everyone at the dealership was helpful, Iris made my experience great. She is pleasant, competent and efficient. She knows her product and is very capable of delivering the information clearly, patiently and without pressure. She is extremely helpful and service oriented.. Thank you Iris ! More

Great experience with Keith, Noah & Ed They were extremely helpful, patient, and informative. Keith was very responsive and took time to show me the features of the car. The leasing process They were extremely helpful, patient, and informative. Keith was very responsive and took time to show me the features of the car. The leasing process with simple and seamless. More

Purchased of XC60 T6I AWD To Whom It May Concern: I am a returning customer to Volvo Cars Silver Spring, Mile One. I received excellent customer service. The Volvo Cars ser To Whom It May Concern: I am a returning customer to Volvo Cars Silver Spring, Mile One. I received excellent customer service. The Volvo Cars service representatives, Peter Larson, Noah Greaney, and Wyman Chow made a perfect team and my experience wonderful. All my questions were answered, and if there were an issue, further reviews were done, and I received a response before I left my first visit. Before returning for my second visit, I had called ahead and informed Peter that I intend to purchase the vehicle I selected from the internet and was able to look over on-site. Upon my arrival, I was sold on the car, and the dealership's handling of my request - Peter. He and Noah walked me through the process. Peter took my requests to the appropriate individuals, set up appointments, and followed up with the maintenance service personnel. It is important to note that in 2015 when I purchased my fourth Volvo with no trade-in, this time, I had a traded with different concerns. USAA has given me a suggest trade-in value bracket for my 2014 XC60 AWD. Peter assessment was well within the bracketed USAA quoted, which also told me Peter and Noah saw me as a valued customer that was willing to deal and understood fairness was the key to my sale. I purchased the 2019 XC60, T6I AWD. I am pleased with my purchase, and if asked, I will recommend Volvo Cars Silver Spring, MD dealership to anyone who has expressed an interest in purchasing a Volvo. I received excellent customer service from Volvo Cars Silver Spring representatives. Olivette Hooks Returning Customer More

Lease xc90 Peter was great to work with. We will be back in 39 months and hope to have a similar experience for our future purposes. Thanks. Peter was great to work with. We will be back in 39 months and hope to have a similar experience for our future purposes. Thanks. More