Volvo Cars Silver Spring

Excellent Service We needed to buy a pre-owned second car for our family. After many bad experiences with independent dealershios we finally decided to go to Herb Gordo We needed to buy a pre-owned second car for our family. After many bad experiences with independent dealershios we finally decided to go to Herb Gordon Volvo and check out their inventory. Brady Crosby was our sales rep. He was super kind and patient with us throughout the whole process. Even though we went through all the paperwork for one car and decided last minute it wasn’t he right car! I thought they all wanted to kill us but no, they said to come next morning and come look at more cars in their inventory. So thats what we did, and the service continued to be the same quality regardless. No rudeness, and no pressure. We found what we wanted at the right price and conditions and the decision was easy to make in the end. We left there with no buyers remorse! That’s good! Brady our sales rep, Diego the finance manager and everybody at the dealership, gave us a zero drama experience and were so patient and kind with us. They answered all of our questions. Did I mention we have a toddler running around the dealership at all times? Yeah... customer service is excellent here, even though you are not in there for a new car, they treat you like you were. When we think of upgrading we’ll go back to them :) Thank you Brady for all your help! You are the best! More

Perfect little car I bought my 2014 spark from here today and they were great! They gave me a nice discount so I could afford it. Love them!!! Mike Wallace helped me and I bought my 2014 spark from here today and they were great! They gave me a nice discount so I could afford it. Love them!!! Mike Wallace helped me and was super nice and also had a great sense of humor! More

Most pleasant car buying experience Peter Larson was the most knowledgable, pleasant, responsive and friendly person and car salesman we have ever dealt with. We enjoyed meeting and get Peter Larson was the most knowledgable, pleasant, responsive and friendly person and car salesman we have ever dealt with. We enjoyed meeting and getting to know Peter and learning about Volvo and the XC90 features. Peter was easy to deal with and made the car shopping and leasing experience hassle free. We will definitely refer friends to Peter. More

A Smooth Purchase I found the 2014 Highlander Limited @ Volvo Cars Silver Spring online in the early afternoon. The pictures looked great and the price was excellent, I found the 2014 Highlander Limited @ Volvo Cars Silver Spring online in the early afternoon. The pictures looked great and the price was excellent, so by 7pm I'm test driving and then beginning paperwork shortly after. Sam was knowledgeable, friendly, accommodating, and extremely helpful along the way!!! More

Good experience My salesman was great, he was timely and very professional. I just wish that the closer was as fast but outside of the wait at close out, everything w My salesman was great, he was timely and very professional. I just wish that the closer was as fast but outside of the wait at close out, everything was good! More

Car Purchase My experience was great. There was no pressure or hassle to purchase a car. Everyone at the dealership was very friendly and accommodating. I have n My experience was great. There was no pressure or hassle to purchase a car. Everyone at the dealership was very friendly and accommodating. I have no complaints at all. More

A pleasurable experience from start to finish! The purchase of our new Volvo XC 60 was a progressive process that was handled with professionalism, excellent client care and attention to detail! The purchase of our new Volvo XC 60 was a progressive process that was handled with professionalism, excellent client care and attention to detail! We will return again in the future to purchase at this dealership. So happy to have met and worked with Peter and the general manager to finalize our prized purchase. Thank you! More

Excellent customer service I have been looking for several weeks for the perfect used car and found it at silver Spring volvo. Sam was my salesman and he was excellent, no press I have been looking for several weeks for the perfect used car and found it at silver Spring volvo. Sam was my salesman and he was excellent, no pressure. More

Great Service Silver Spring Volvo has great car service, friendly staff, large assorment of vehicles. I also have great reviews on car services. Buying my new XC6 Silver Spring Volvo has great car service, friendly staff, large assorment of vehicles. I also have great reviews on car services. Buying my new XC60 was painless and it did not take all day. More

Excellent Service It was a perfect car buying experience! Noah and Mike were knowledgeable, professional, and very friendly. I’ll definitely be back for my next car. It was a perfect car buying experience! Noah and Mike were knowledgeable, professional, and very friendly. I’ll definitely be back for my next car. More