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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
306 Reviews

306 Reviews of Volvo Cars Silver Spring - Service Center

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July 12, 2024

Great service, great people! Jose is the best!!! Will always deal with Silver Spring Volvo. More

by freddandeneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 06, 2024

The service at Volvo Cars Silver Spring is remarkable! Jose & Joe lead such a special team where I am secure in knowing that our fleet of 3 Volvo's will get the most amazing attention possible. Thank More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Volvo Cars Silver Spring responded

Hi David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 01, 2024

Volvo of Silver Spring just finished overhauling our engine, and I could not be more pleased. The repairs were covered under warranty, and extra charges for the replacement of maintenance/wear items wer More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Volvo Cars Silver Spring responded

John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2024

Appreciated the professionalism and courteous staff when making my appointment and when I took my car in for service. I was surprised to learn that my 2023 S60 needed tire rotation and wheel alignment wi More

by smr0429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Volvo Cars Silver Spring responded

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Jun 14, 2024 -

Volvo Cars Silver Spring responded

Hi, we really appreciate your feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 06, 2024

Very customer-oriented. Honest. Quality maintenance and repair. I've tried other Volvo dealers, but this one is the best! More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Wrublik
Jun 07, 2024 -

Volvo Cars Silver Spring responded

Hi Gene, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

June 05, 2024

I had my routine maintenance done yesterday on my 2019 XC 90. I came and was helped immediately. I was out the door in my loaner car within 15 minutes. I received text messages about service. I was notified More

by debbiemck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Volvo Cars Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 31, 2024

The service is excellent. They are very honest and helpful to explain the service to me. More

by Eegood9412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2024

Always excellent service. The Service Tech are knowledgeable and always listen. Keep you informed of the service and progress. More

by cljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Volvo Cars Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2024

Jose and the Service Department team are very professional in their presentation and delivery of information and services to the customer. I always feel confident that their recommendations for s More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Volvo Cars Silver Spring responded

Hi Jim, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2024 -

Jim responded

Thank you for your response as it is appreciated. Since the purchase of our 2019 Volvo XC60, we have only had it serviced at your dealership although we did not purchase it there. We based our reason to use Volvo Cars of Silver Spring based your rating in Washington Checkbook and have not been disappointed in the service the we have received there. Thank again. Jim

May 16, 2024

I have been using this dealership’s service department for 15+ years and have never been disappointed with their service. The pricing has always been competitive. I always recommend them to others. Jose E More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Volvo Cars Silver Spring responded

Hi Charlie, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Volvo Cars Silver Spring as your first choice for service!

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