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Volvo Cars of Marietta

Marietta, GA

4.8
1,538 Reviews
Since 2012, Volvo Cars of Marietta has provided metro Atlanta drivers with a wide selection of safety-focused vehicles. As part of the Jim Ellis Automotive Group — which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has received multiple industry awards. In 2024, Volvo Cars of Marietta ranked No. 6 in the nation for certified pre-owned sales and earned the 2025 Cars.com Consumer Satisfaction Award and the 2025 Cars.com Dealer of the Year award. Visit Volvo Cars of Marietta at 1195 Cobb Pkwy SE, Marietta, GA 30060, or online at VolvoCarsofMarietta.com.
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1195 Cobb Pkwy S

Marietta, GA

30060

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Showing 1,538 reviews

March 18, 2021

My car was there for 4 full business days for a check engine light. I texted the number they said I should use and no one responded. Turns out the advisor was on vacation and didn’t forward. Went a weeke More

by Vasanti1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Frothingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Volvo Cars of Marietta responded

Hello Vasanti1969, Thank you for taking the time to discuss your concerns with me. I apologize we had a delay in the shop and regret that we did not communicate appropriately – we can do much better than that. If given another opportunity, we would do our best to restore your faith in our team. Sincerely, Kyle McCall Service Manager

March 17, 2021

Volvo Cars of Marietta had a great selection and service. Billy was very helpful and extremely knowledgeable of all features on the vehicles I wanted to test out. He exercised patience as I decided and made More

by KWILSO53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gamby, Billy Samounty
Mar 19, 2021 -

Volvo Cars of Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Billy here at Volvo Cars of Marietta! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 17, 2021

I had a great experience with the Sales department at Volvo Cars of Marietta! David Valdez was very helpful in explaining the process and procedures More

by lionhunter61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell, Susan Tankersley, Kyle McCall
Mar 19, 2021 -

Volvo Cars of Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please don't hesitate to reach out!

March 16, 2021

I have had the opportunity to have my XC40 serviced twice at Volvo Cars of Marietta. Both experiences were positive with easy scheduling, drop off and pick up. The team is professional, courteous and frien More

by robertmann5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frothingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Volvo Cars of Marietta responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2021

I am unsatisfied, I have message lights for Check Engine & Tire Pressure Sensor after my service last Friday; left VM for Kevin no reply yet. More

by GAMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Greening
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Volvo Cars of Marietta responded

Hello GAMARTIN, Thank you for taking the time to speak with me. I’m glad we were able to correct your concerns and we hope that has improved your experience. We look forward to working with you again in the future as we very much appreciate your business. Sincerely, Michael Gerbick, General Manager

March 14, 2021

From making my service appointment, to leaving the dealership afterwards, a seamless series of friendly service. The additional layers of COVID safety precautions were appreciated greatly. More

by Cheryl English
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Mille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Volvo Cars of Marietta responded

Hi Cheryl, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2021

(1/2) I had an unacceptably long wait time of over 5 hours when advised it would be about 1 1/2 hours to complete my service if I waited for my vehicle and no i (2/2) dea why. My service advisor left pr More

by dd3proDeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Mille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Volvo Cars of Marietta responded

Hello dd3proDeep, I’m very sorry your visit did not go as it should have. I would be grateful for a chance to talk with you to learn more about what happened. Would you be willing to contact me directly at 770-792-4579 or kmccall@jimellis.com? Sincerely, Kyle McCall, Service Manager

March 12, 2021

Christian did an excellent job. Leasing process fast and painless!!! He took care of everything and had the car ready for me to pick up when agreed. More

by jalanflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Blundell, Amanda Cantrell, Christian Allison
Mar 16, 2021 -

Volvo Cars of Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! We look forward to your next visit! Take care!

March 11, 2021

my service guy kevin does a great job making sure my volvo service is an easy, convenient experience. thank you for taking good care of me and eva! More

by djH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Volvo Cars of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the positive feedback, and we hope that you have a great day!

March 11, 2021

Tommy was so easy to work with and he gave me the perfect deal on my car! Very responsive over the phone as well. Thanks. More

by sandraj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Blundell
Mar 13, 2021 -

Volvo Cars of Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for your business! Take care!

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