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W&L Subaru

Northumberland, PA

4.8
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,346 reviews

August 06, 2022

Top of the line for service for the customer care, but something was missing when I got home. The job wasn't completed correctly. The electrical problems were not all solved. Several electrical parts stil More

by pweiss8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thank you for the feedback. We're very sorry you are experiencing these issues. I asked service to give you a call to help get this resolved for you. Thank you again for letting us know.

August 06, 2022

The owner and the service department went out of their way to help us , can’t say enough about them. More

by harbor301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thanks and have a great day!

August 06, 2022

The service dept. is great. Roy is always great to deal with. As long as Roy is around I know I will be treated fairly. More

by gettyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thank you so much! I will let Roy know of your kind words!

August 05, 2022

Have been a Subaru owner since I bought my Subaru Legacy in 1990. Since then I have owned 2 Foresters. The service department has always been top notch! Very professional and state of the art facilities. More

by boodabelly3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thank you so much!

August 05, 2022

Fast and easy car buying experience. Would recommend to anyone looking to buy a car. More

by jbluge520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2022 -

W&L Subaru responded

It was our pleasure making it an easy purchase experience for you! Thanks!

August 04, 2022

Drama-free car buying experience. Honest, low-pressure sales and finance folks. Would recommend W&L to anyone who is thinking about buying a Subaru. More

by JulieG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Aug 08, 2022 -

W&L Subaru responded

Thank you, we really appreciate your feedback!

August 04, 2022

Schedule was easy to set up and the work was performed in a timely manner. More

by jccapwell
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

August 04, 2022

Very helpful with reminders and scheduling. Provides pick up and delivery services for service appointments. More

by maggiechappen
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

W&L Subaru responded

Thanks!

August 03, 2022

This dealership is everything a car dealership should be! I was amazed at the quality of service, and how painless they made things. I didn't get the pushy salesperson vibe at all, which was refreshing. Eve More

by chereba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony who showed me the features on my car was also 5 star! , Corey Balliet, Tony Kauffman
Aug 03, 2022 -

W&L Subaru responded

Thanks for the feedback! It was our pleasure providing you with an easy, pain-free purchase experience!

August 03, 2022

It was really great getting a loaner car during my oil change and tire rotation so that I was able to go to work. Everyone at the service desk was kind and helpful. More

by kaitwicz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Issac
Aug 04, 2022 -

W&L Subaru responded

We're glad you enjoyed the free loaner perk! Thanks for your review!

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