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W&L Subaru

Northumberland, PA

4.8
4,395 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,395 reviews

June 12, 2022

My 1st experience with W&L was better than I ever imagined. They went out of their way to provide a professional, informative, yet fun sales experience. Joe Bluge made it easy. More

by patmdon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
Jun 14, 2022 -

W&L Subaru responded

Thank you for the review!

June 11, 2022

Oil change done on time nothing else to say about a oil change. Mediocre car wash More

by wrdworsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

W&L Subaru responded

Thank you for your feedback.

June 11, 2022

I can always count on their professionalism. The service waiting area is always clean and spacious with an enclosed play area for little kids. The amount of time for service was what you would More

by lynn.mccann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

W&L Subaru responded

Thanks, Lynn! Have a great day!

June 11, 2022

Joe Bluge was super helpful and honest. Dealership was very clean, homey environment. Would recommend to anyone in the market for a vehicle. More

by abbigailborum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bluge & Owen Long, Tony Kauffman
Jun 14, 2022 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

June 11, 2022

Very easy to schedule and drop my car off. The Staff are very friendly and easy the work with More

by tschmidt888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

W&L Subaru responded

Thank you!

June 11, 2022

Rather expensive, but service was well done in all respects. Loved the car wash. Thanks More

by wandering73 Joan eye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

W&L Subaru responded

Thanks so much for your feedback!

June 10, 2022

Great customer service. I wish the maintenance cost weren’t 60% more than their other Nissan dealership for the same service More

by christabergey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

W&L Subaru responded

Thank you for your feedback. We regularly review our pricing strategies, and feedback such as this is an invaluable tool as we plan for the future. Thanks again, and have a great day!

June 10, 2022

Our experience with W&L has always been great! We are very pleased with our vehicles from purchase to service to trade in. More

by zalewski0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

W&L Subaru responded

Thank you for the feedback!

June 10, 2022

I visited W & L Subaru to service my Crosstrek. I was very pleased with their service department. They were professional and efficient. While I was waiting, the staff was friendly. I was also a More

by hbwhatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

W&L Subaru responded

Thank you for sharing your thoughts online! I will let Becky know of your kind words! Have a great day!

June 10, 2022

I had to wait one hour and forty minutes for oil change. And I didn't get another sticker to tell me when my next oil change is due. More

by megger1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Jun 10, 2022 -

W&L Subaru responded

Thank you for the feedback, and we're very sorry for the wait you experienced. We will definitely look into what happened to see if there is anything we can fix in our processes. Please give our service department a call at 570.473.3432, and I'm sure we can send out a oil change reminder sticker for you. Thanks again and have a great day.

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