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W&L Subaru

Northumberland, PA

4.8
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,346 reviews

April 23, 2025

I'm very satisfied with the personal way they run the customer end of the shop! I'm also very satisfied with the quality outcome and timeliness of the work done to my car! More

by geneo118
Recommend Dealer
Yes
Employees Worked With
Jen, Shaun and the Mike
Apr 24, 2025 -

W&L Subaru responded

Thank you for sharing your experience online!

April 23, 2025

wonderful people, perfect services done on my car the people at the desk were always kind and helpful, the service to my car was done quickly, you cannot even tell that i had to have it repaired More

by dominique.kowalick
Recommend Dealer
Yes
Apr 24, 2025 -

W&L Subaru responded

Thank you so much for the review!

April 23, 2025

Had my car over 5 days from collision center . . messages every day stated my windshield was being installed. When in fact it wasnt.. then Keayon called me said it was finished and I had to pay my More

by roaddog8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keayon Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

W&L Subaru responded

Thank you for sharing your experience. We sincerely apologize for the miscommunication and inconvenience you faced during the repair process. This is not the level of service we strive to provide, and we understand your frustration. Please reach out to us directly so we can discuss how to make this right. We value your feedback and appreciate the opportunity to improve. [Please Note: Service does not see responses on Dealerrater.]

April 21, 2025

A very great place and a really great sales team. Glad that I went there. More

by quintont81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

W&L Subaru responded

Thank you so much! We are glad you had a great experience!

April 21, 2025

I felt comfortable from the first time there. Dealership is clean and well lit. Most people were friendly and welcoming. I found parking somewhere, somewhat a challenge, but not a deal breaker of More

by daveyetter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Kester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

W&L Subaru responded

Thank you for your review!

April 19, 2025

Everyone, from the initial call to be seen that very day, were kind, underdtanding, & accommodating. More

by varano795@gmail.com
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
Apr 21, 2025 -

W&L Subaru responded

Thanks so much for sharing your feedback!

April 19, 2025

Everyone, from the initial call to be seen that very day, were kind, underdtanding, & accommodating. More

by varano795@gmail.com
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
Apr 21, 2025 -

W&L Subaru responded

Thanks so much for sharing your feedback!

April 15, 2025

excellent dealership. very customer friendly and will refer to anyone purchasing a new subaru. this dealership is second to none More

by gino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

W&L Subaru responded

Thank you, and have a great day!

April 15, 2025

Professional, informative, personal, effective, not pushy I will be comfortable buying future cars from them. Both my sons have purchased cars from them in last 3 years. More

by jbmiller1
Recommend Dealer
Yes
Employees Worked With
Chad Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Koch
Apr 16, 2025 -

W&L Subaru responded

Thank you so much for the review! It was our pleasure providing a 5-star purchase experience!

April 13, 2025

My car is still giving me the same issues, after being at the service center. The after video inspection that was sent me could use better wording, you should never make costumers feel like they are a bother More

by tlhess90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Picciurro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

W&L Subaru responded

Thank you for your feedback. We apologize that you didn't have a fabulous experience in service. We sympathize with your concerns regarding the video communications, and we will look into that further to see how we can improve going forward. Regarding your vehicle, we'll be happy to take another crack at trying to figure out the issue for you on a sunnier day. Just give us a call to set that up. Thanks again for the feedback, and have a great day.