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W&L Subaru

Northumberland, PA

4.8
4,357 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,357 reviews

September 06, 2019

The best car buying experience I have ever had. The people here are very knowledgeable and very friendly. They are willing to take their time with you and do not rush you. They do not pressure you More

by mamitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tomsa, Kevin Orner, Shaunda Zeigler
Sep 07, 2019 -

W&L Subaru responded

We are so glad you enjoyed our no pressure shopping experience! Thanks for the review!

September 06, 2019

2 Subaru in one year My wife an I just purchased our 2nd car this year. Our salesman was Ken and he was very easy to work with on both transactions. Both sales were stress More

by alaltom0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Shaunda Zeigler, Ken Heim
Sep 07, 2019 -

W&L Subaru responded

Thank you for the repeat business! We look forward to helping you again in the future!

September 06, 2019

18 month warranty Very professional and polite. Fast service and lets you know what all they did and what you will need soon. Always ready to answer any questions you More

by NAT727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

W&L Subaru responded

Thank you so much! We are here for you when you need us!

September 06, 2019

Was here for state inspection,t Car was inspected, tires checked, 30,000 mile check up scheduled. Didn’t take very long. Everyone is always very nice there. I would gladly recomme More

by telstar619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name(s) Re ‘this visit
Sep 07, 2019 -

W&L Subaru responded

We really appreciate you posting this review! Have a great day!

September 05, 2019

Easy, stress free, fun I had looked online before going in, so I knew what I wanted. Chris, and everyone that assisted me. was professional, personable, and made the experie More

by peimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kris Delosier, Luther Metzger
Sep 07, 2019 -

W&L Subaru responded

Thanks a lot, we really appreciate the feedback! We are here for you anytime!

September 05, 2019

Friendly staff Friendly and easy to work with. Willing to work around our time and schedule. Child friendly atmosphere. Gave best trade in on my car with best de More

by tracylkuhns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt, Mark Piercy
Sep 07, 2019 -

W&L Subaru responded

Thank you Tracy! I'm glad we were able to provide you with an outstanding experience!

September 05, 2019

Always a pleasure It is always a pleasure to deal with the folks at W and L. Just bought my second Outback from them. I had a 2020 in mind for an order but went home More

by LKLee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

W&L Subaru responded

Thanks for taking the time to post this! Have a great day!

September 05, 2019

The had the car I wanted in stock and have great survice. Purchasing a car at W&L Subaru is a pleasure, quick and easy, and good prices, fair trade in valve. Becky and Robert were friendly and great at makin More

by larrysfca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

W&L Subaru responded

Thank you so much! If you need anything else, just let us know!

September 04, 2019

Knew what I wanted If you know what you want and are assertive you can get the deal you want. I will not use W&L for service however because they jack up the cost by sa More

by kauffmans0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
Sep 04, 2019 -

W&L Subaru responded

Hi, thank you for the feedback. I can assure you, if the service department says a repair is needed, it is definitely needed. We do NOT ever tell a customer that something is broken when it is not broken. Our job is to make sure you are safe on the highway, so if we spot something that looks like it might cause you trouble, we view it as our duty to let you know about it. If you would like to discuss any of your past visits, I'll be happy to see what I can do for you. My name is Rob, and my number is 570-473-3432.

September 04, 2019

New car I have bought 3 new cars at W & L over the past 15 years.... excellent experience each time. The sales and service people are friendly, helpful and kn More

by nmsteil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian.... explained many of the features of the car, Mark Piercy
Sep 04, 2019 -

W&L Subaru responded

We really appreciate all your repeat business! Thank you for posting this, and we look forward to seeing you next time!

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