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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

August 19, 2019

Pleasant experience No gimmicks considerate thorough Polite We had a dog in our car, was running several hrs. Some one was concerned for vehicle, why runnin More

by gmwsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

W&L Subaru responded

We are glad you like our easy no-pressure environment! Have a great day!

August 17, 2019

Great service as always. I have been buying from this dealership for many years and have always received top notch service and great vehicles. Won't go anywhere else. More

by CYBERJULES52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Delosier
Aug 17, 2019 -

W&L Subaru responded

Thank you! We really tremendously appreciate all of your repeat business! We look forward to helping you again next time!

August 16, 2019

Low on pressure high on information and patience. I was very appreciative of the low pressure .Angela answered all my questions and was patient with my decision making process.Having Robert explain th More

by gottliebdiane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela McCormick
Aug 16, 2019 -

W&L Subaru responded

Thank you so much for posting this! We really appreciate the kind words. Have a great day!

August 15, 2019

Loss of customer Came in for a fuel pump replacement, nothing else wrong to the vehicle whatsoever. Ended up leaving with nothing fixed on top of a newly broken seat b More

by Winstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregg Bassett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Clymer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bingaman, Mark Piercy, Kris Little, Phil Rizzo
Aug 15, 2019 -

W&L Subaru responded

Hi Kyra, thank you for the feedback. While we disagree with much of what is posted here (we did check your seatbelt and it operates correctly; fuel pump was not repaired because you declined the repair; the finance manager, sales manager, salesman, and trade-in manager you marked 1-star did not interact with you at all during this service visit) we are nonetheless truly sorry you feel there is an issue, so if there is anything we can do for you just give us a call at 570.473.3432.

August 15, 2019

Service was completed quickly. The appointment was easy to make during the date and time I requested. When arriving and after pulling the service area we were promptly greeted and s More

by kzapotosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the names.
Aug 15, 2019 -

W&L Subaru responded

We are glad you enjoyed our efficient service department! Thanks and have a great day!

August 14, 2019

Car Service Had my car serviced with oil change, inspection and tire rotation. Quick and easy. We made an appointment and we were waited on right away. More

by bkkline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know employees name
Aug 15, 2019 -

W&L Subaru responded

Thanks for the feedback, and have a great day!

August 13, 2019

Best car buying experience I've had. Great deals. Helped me find the best car for my needs and budget. Did not try to upsell me to a too expensive car, and gave me the low interest rate I More

by ofdreamstome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, George
Aug 13, 2019 -

W&L Subaru responded

Thank you for taking the time to post this review! If you need anything at all, just let us know!

August 13, 2019

Car buying made easy I knew what I wanted when I visited the dealership and they made it all very easy to make the purchase. Great customer service during and after the s More

by gingergriffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bingaman, Mark Piercy
Aug 13, 2019 -

W&L Subaru responded

Thank you Ginger, we are so glad you had a great experience!

August 13, 2019

Best dealership for car buying Excellent customer service. Very friendly and helpful. Answered all my questions. W & L delivered my Subaru with all of my requests and options I aske More

by margueritax2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pisarz
Aug 13, 2019 -

W&L Subaru responded

We really appreciate your business! Thank you for the feedback!

August 12, 2019

Feeling it! A friendly and accommodating atmosphere and I’m sure we’ll return when in the market for another Subaru Enjoyed the whole experience of my purchasin More

by stametzc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Aug 13, 2019 -

W&L Subaru responded

Thank you for the kind words! We are here for you when you are ready for the next one!

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