W&L Subaru

Excellent dealership Our salesman Luther was very nice to deal with he was patient, kind and let me test drive different cars until I decided which one I liked! He answer Our salesman Luther was very nice to deal with he was patient, kind and let me test drive different cars until I decided which one I liked! He answer all my questions! More

AMAZING SERVICE My service at W&L Subaru was fantastic, Kim was extremely helpful! She was always there to answer my questions and concerns, and i felt comfortable d My service at W&L Subaru was fantastic, Kim was extremely helpful! She was always there to answer my questions and concerns, and i felt comfortable dealing with her! Robert was also helpful on the day i picked up the car with all my finance questions and gave great tips! I will surely recommend this dealer to anyone looking for a subaru! More

Love my new car! I haven't owned a new car in a very long time. I went to this dealership planning on visiting a few others the same day. There was no need. After t I haven't owned a new car in a very long time. I went to this dealership planning on visiting a few others the same day. There was no need. After test driving 3 cars, I already knew what I wanted. Curt was friendly and helped me in every way he knew how to. Thank you! More

Great experience Everyone that I came in contact with was great. They were very professional very straight forward. I had dealt with other dealers in the past and had Everyone that I came in contact with was great. They were very professional very straight forward. I had dealt with other dealers in the past and had the best experience here. More

Efficient, Professional and Courteous Service This Subaru service center is excellent! After setting up an appointment, you drive to the easy-to-find center, follow the driveway markings to the in This Subaru service center is excellent! After setting up an appointment, you drive to the easy-to-find center, follow the driveway markings to the indoor vehicle drop off. A service employee comes to your car, takes your keys and shows you to the waiting room (if you are staying until your car is serviced.) The waiting room is clean, bright and large. There is a TV and many varieties of drinks (free) available while you wait. If your vehicle needs parts or work beyond what you thought you needed, a service worker will come to tell you. You make the decision on what you want done. The technician also comes to you when your car's service is done. Payment is quick and easy. All W&L staff are extremely friendly, courteous and helpful! More

friendly and easy to deal with. Everyone was helpful and courteous, made you feel like you were a valued customer. My salesman, Mike, went the extra mile for me in getting everythin Everyone was helpful and courteous, made you feel like you were a valued customer. My salesman, Mike, went the extra mile for me in getting everything done I requested, showed me where to go for service. And about the service-they will even pick up and return my vehicle for servicing in Williamsport. Can't beat that. More

Still waiting for an issue to be fixed I visited the dealership once before and worked with Kim who was amazing! She changed my mind about dealership altogether. I bought my RAV4 from her l I visited the dealership once before and worked with Kim who was amazing! She changed my mind about dealership altogether. I bought my RAV4 from her last summer. After a check engine light came on, instead of going to a friend with a garage, I called w&l because I loved the experience I had in the past. I dropped it off, they concluded that I just needed an oil change. When I went to pick it up, there was a 4-5ft rubber strip hanging from my roof. I’m not sure how it wasn’t seen considering it was hanging down across the whole vehicle. My husband grabbed one of the employees and told him it wasn’t like when we dropped it off and asked what happened. He acted annoyed and said he doesn’t know who did it but he’ll go in and tell them. My husband followed him in and said the guy continued to have an attitude as if we were inconveniencing him somehow. Another guy stepped in and said it must’ve got damaged from the car wash and they would either fix it or order a new part. So we left it there again. Two days go by without a vehicle so my husband calls back to see an update because we need it to go to work. One woman he spoke to said they’re ordering the part. Then when he spoke to a man he was told they didn’t even take a look at it yet and they could that morning. Obviously we told them we’d have to bring it back because we needed to go to work. So now I have a damaged vehicle with nobody reaching out to me to try to solve this. It almost feels like we’re being avoided. And I hope to not have to work with the first guy we interacted with when I do return to get this fixed. I honestly cannot believe someone with that attitude in employed by W&L from what I’ve experienced in the past.. More

Great fast friendly people Everyone was helpful, friendly, I love my Buick. Will definitely do business with you all going forward!! When asked about the car. The commutation wa Everyone was helpful, friendly, I love my Buick. Will definitely do business with you all going forward!! When asked about the car. The commutation was fast. Great service all around . Thank you so much! More

friendly and helpful staff From the time we walked in everyone we dealt with was friendly and helpful with the purchase of our new car. All of our questions were answered and w From the time we walked in everyone we dealt with was friendly and helpful with the purchase of our new car. All of our questions were answered and we left feeling like they appreciated our business not only from a financial aspect, but wanting to make sure we were pleased and satisfied with the car we purchased. One thing that impressed us was the good rapport the staff had with each other, everyone was very respectful of each other. More

Easy scheduling and prompt repair I had taken my Crosstrek in because we were repeatedly having issues getting the key out of the ignition. They replaced a shifter plate (I think) wh I had taken my Crosstrek in because we were repeatedly having issues getting the key out of the ignition. They replaced a shifter plate (I think) which fixed t hat problem, but the car was then no longer able to access manual mode on the transmission. This visit was to fix that problem, which was (as I suggested in dropping the car off) the shifter plate had been put in upside down or backwards. So while I was not thrilled about making the two hour round trip to and from the dealer for this to be fixed, they were able to schedule me easily and get the repair made in under an hour. So I still recommend W&L service, in spite of the previous repair. Stuff happens, right? In the end, they made it right, and I will continue to use them for service, even though there are 2 dealers physically closer to my home. More