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W&L Subaru

Northumberland, PA

4.8
4,406 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,406 reviews

September 03, 2019

Inspection. Oil change I got several reminders on the internet for oil change and annual inspection. I was able to make an appointment at a convenient time. And the work was More

by hlavmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Rizzo
Sep 03, 2019 -

W&L Subaru responded

Thank you for your service business! And thanks for the review!

September 03, 2019

Ken was great! Ken helped me get the car that I wanted. He was courteous and got me the best deal possible. Everyone I dealt with at the dealership treated me great More

by akocher
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Ken Heim
Sep 03, 2019 -

W&L Subaru responded

Thank you for taking the time to post this! Have a great day!

September 03, 2019

Mastered the customer experience I really appreciated the whole experience, from the kind staff to the comfortable environment. Quick, courteous and attentive, could not of asked for More

by justinminnich22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dutch, online sales, Mark Piercy, Luther Metzger
Sep 03, 2019 -

W&L Subaru responded

Thanks Justin, we really appreciate your business! If you need anything else, just let us know!

September 03, 2019

My experience was excellent. Great service and friendly, helpful staff. You provided a loaner vehicle, very helpful because I had an appointment during the service. Warranty part More

by dabeaver72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Sep 03, 2019 -

W&L Subaru responded

Thank you, and we look forward to your next visit!

September 02, 2019

100x improved since a few years ago Like the new, improved and customer friendly service area. Can’t say enough about the new staff added to the service department. They are professional More

by jmcolanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember his name but the service advisor who sits at the first check in area
Sep 03, 2019 -

W&L Subaru responded

Thank you for posting this review. It was our pleasure helping you, and we are glad you had a nice experience. We are very proud of our current service team, and I'm pleased they provided you with an excellent experience. That said, I do apologize if any previous visit was not satisfactory. If you need anything at all, please give me (Rob) a call at 570.473.3432, I'll be happy to help any way I can. Have a great day!

September 02, 2019

A pleasant experience. It was a pleasant experience. I didn't feel pressured into buying from them. My salesman was friendly and was helpful throughout the buying process. More

by Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in service, Luther Metzger
Sep 03, 2019 -

W&L Subaru responded

Thanks, we really appreciate your business!

September 02, 2019

Great dealership to work with Super friendly, not at all pushy and lovely environment from internet sales, in person and then getting a tour of my new Subaru Ascent. I look forward More

by ajyoung99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tomsa, Shaunda Zeigler
Sep 03, 2019 -

W&L Subaru responded

AJ, we are so glad you had a great sales experience! Thanks for letting us know!

September 02, 2019

Friendly, helpful staff I loved their no pressure sales approach! They were extremely knowledgeable and patient with me. I also enjoyed how they explained each step as we we More

by corynnschreffler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Ken Heim
Sep 03, 2019 -

W&L Subaru responded

Thank you Corynn, we really appreciate the feedback! We look forward to seeing you when you are in the market again!

September 02, 2019

Great Experience The staff was very helpful, friendly, courteous and very professional. The whole process from start to finish was great. They have a huge selection of More

by josephcabral67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kim Rorke
Sep 03, 2019 -

W&L Subaru responded

Thank you Joseph! It was our pleasure helping you!

September 02, 2019

Routine service, oil change and tire rotation Drop off day prior, take loaner vehicle, pickup up my vehicle next evening. The availability of loaner is very convenient, plus evening pickup hours a More

by cmhall2663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of service assistants.
Sep 03, 2019 -

W&L Subaru responded

Thank you for taking the time to post this! We are here for you whenever you need us!

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