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W&L Subaru
Northumberland, PA
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,346 reviews
May 28, 2019
Annoying The first time I went for two recalls to be taken care of. The staff was nice but left my center console unattached and left out parts when reattachin The first time I went for two recalls to be taken care of. The staff was nice but left my center console unattached and left out parts when reattaching the dash. On my second visit they were fixing another recall and my ac runoff was plugged, they told me it would cost 30$, ended up charging 50$ and the ac still leaks into my car. Go literally anywhere else. They do the bare minimum, as quickly as possible and are careless. More
by JUSTINEEFOX1
Verified CustomerEmployees Worked With
Kris Little
May 28, 2019
Review of W & L Subaru Great customer service and the Car Fax was included for a non-Subaru used car! Curt Reid found a great loan rate for me also. Great customer service and the Car Fax was included for a non-Subaru used car! Curt Reid found a great loan rate for me also. More
by holla0
May 27, 2019
Easy Experience Test drove a 2019 Forester with Angie. She's a great sales rep--very friendly and answered any questions I had. Everyone was very nice. The new buildi Test drove a 2019 Forester with Angie. She's a great sales rep--very friendly and answered any questions I had. Everyone was very nice. The new building with all of its amenities is very nice, too More
by uncleggpsu
May 27, 2019
What a great place! Friendly and helpful staff. I was very impressed with how fast service was. I would definitely be back in the future to get another car. Friendly and helpful staff. I was very impressed with how fast service was. I would definitely be back in the future to get another car. More
by Sharon
May 27, 2019
Good experience We had been looking for a new car, nothing really was jumping out at me. Then I came across the Crosstrek and everything about it was what I had in mi We had been looking for a new car, nothing really was jumping out at me. Then I came across the Crosstrek and everything about it was what I had in mind for my next car. So I sent a message on line to W&L and received a very prompt response from Rob with a favorable price quote. Made an appointment to meet with salesman Mike and he was friendly and knowledgeable, finance was a breeze and took only minutes to get everything together, the car was prepped including a full tank of gas and then we met Kevin who went over the bells and whistles of the car. All that happened in about 3 hours! Thank you W&L for a very positive car buying experience! More
by debbie634
May 27, 2019
Prompt and courteous service . I was offered appointment options in a reasonable timeframe. Plus the new facility is GORGEOUS, and employee pride is evident. Thanks for the car wa . I was offered appointment options in a reasonable timeframe. Plus the new facility is GORGEOUS, and employee pride is evident. Thanks for the car wash! More
by lmcgr303
Employees Worked With
Each person introduced themselves, but I do not remember. I did appreciate the introductions
May 27, 2019
Service W&L has always met my approval every time. I enjoy dealing with Nate in the service department. He is always pleasant to deal with and on his game a W&L has always met my approval every time. I enjoy dealing with Nate in the service department. He is always pleasant to deal with and on his game at his job. Thank you Nate! More
by KarenGrabiec
Employees Worked With
Nate, Kris Delosier
May 27, 2019
Be prepared to spend big While I like this dealership, I wouldn’t recommend it for service- not because they don’t do a good job; they do, but because they severely overcharge While I like this dealership, I wouldn’t recommend it for service- not because they don’t do a good job; they do, but because they severely overcharge. I will be getting service elsewhere from now on. More
by Overcharged1
Employees Worked With
Not sure who I worked with
May 25, 2019
Amazing and Fun experience. It was quite a unique experience. Unbeknowned to me before hand a dear friend's daughter and I got to share Angela on our car buying experience. We It was quite a unique experience. Unbeknowned to me before hand a dear friend's daughter and I got to share Angela on our car buying experience. We both were treated with great respect. It was a totally amazing experience. Angela was able to find the right car for both of us. She made us feel like a queen. I must say other staff members greeted us warmly. Way to go W & L. I would recommend this dealership to anyone. More
by bcparks47
Employees Worked With
Kevin, Shaunda Zeigler, Angela McCormick
May 24, 2019
New to Subaru! From start to finish, this was an amazing car buying experience. They were ready for us on both visits, treated us as professionals, and explained ev From start to finish, this was an amazing car buying experience. They were ready for us on both visits, treated us as professionals, and explained everything in detail about our new Subaru. We would highly recommend W and L Subaru and the entire team. More
by New Ascent Owner
