W&L Subaru

Easy and Straightforward Purchase Came in looking to buy but wanted to wait a little bit. Angela, our salesperson, was very professional and was never looking to 'sell' us anything, ju Came in looking to buy but wanted to wait a little bit. Angela, our salesperson, was very professional and was never looking to 'sell' us anything, just wanted to make sure we found a vehicle to fit our needs. She was great about checking in with us a few times but not incessantly. When it was time to buy, the process was straightforward and there were no surprises or unexpected expenses. Love coming back to this dealership! More

No Pressure Purchase Everyone at Subaru was professional, patient, and fair. Ken, our contact salesman, in particular, was refreshingly genuine, never pressuring us or try Everyone at Subaru was professional, patient, and fair. Ken, our contact salesman, in particular, was refreshingly genuine, never pressuring us or trying to manipulate the situation like what can happen at some dealerships. In fact, we left a CD in the stereo of our trade-in vehicle, and Ken called to let us know and then mailed it to us first class, an example of going above and beyond the call of duty. He was a true gentleman. As for us, we are delighted with our new Forester and recommend W & L for anyone's next purchase. More

Courteous and professional Our experience with W&L was great. Everyone was courteous and professional. Their new dealership is beautiful! Definitely would recommend this dealers Our experience with W&L was great. Everyone was courteous and professional. Their new dealership is beautiful! Definitely would recommend this dealership to friends and family. More

Friendly,very low pressure makes you feel at ease I’m 71 years old and have purchased many vehicles from many dealerships, This was by far the most rewarding experience I have had. I would highly rec I’m 71 years old and have purchased many vehicles from many dealerships, This was by far the most rewarding experience I have had. I would highly recommend them. More

Very comfortable experience. I have never felt so comfortable with a dealership than I have with W&L Subaru. They were very helpful with finding the type of vehicle that we were l I have never felt so comfortable with a dealership than I have with W&L Subaru. They were very helpful with finding the type of vehicle that we were looking for. I can thank my salesman (Ken) for being very patient with all the questions I had for him. It is a beautiful building . Also their mechanic (Adam) is extremely helpful and knowledgeable with concerns I had. Awesome waiting area! Most of all I love my Subaru Outback!! More

Great assistance in my difficult financial situation! Everyone I came in contact with was professional and so friendly. I am definitely recommending this place as d will be going back for my next vehicle Everyone I came in contact with was professional and so friendly. I am definitely recommending this place as d will be going back for my next vehicle :) More

Super Easy, Fast, and Fair We knew we were looking for a reliable car and have heard great things about Subaru. That was literally ALL we knew. A friend suggested a trip to W&L We knew we were looking for a reliable car and have heard great things about Subaru. That was literally ALL we knew. A friend suggested a trip to W&L and now we know why. We went in and talked a little bit with Kyle and he helped figure out exactly what we wanted/needed/fit in our budget. We drove it, loved it, and over the next day or two we were able to work through all of the details and get a great price, all over the phone/email. Kyle called and let us know everything was ready, we went in and signed and were out with our new car in less time than it took us to drive to the dealer. It was one of the best experiences either of us has ever had, and we’ve had many! More

repair dent on 2017 legacy the personnel at the collision center were professional from the very beginning. Prompt and to the point; explained things in a way that even I could the personnel at the collision center were professional from the very beginning. Prompt and to the point; explained things in a way that even I could understand; Provided me with time frames on when things would happen what to do when dealing with my insurance company. Work was done in a way that it is not noticed at all. Smooth dealing with insurance company thru W&L. Very satisfied with the work done at W&L Subaru Collision Center. Thanks to everyone. More

New Car Buying Experience Once again I had a great buying experience from W & L Subaru - my salesperson, Dale Long, was great to work with and of course the features and qualit Once again I had a great buying experience from W & L Subaru - my salesperson, Dale Long, was great to work with and of course the features and quality of the Forester is unbeatable. If you are looking for a new vehicle I highly recommend this dealership! More

Decent experience but not exceptional Overall it was a good experience. I specifically asked before i signed if vehicle it gas tank would be full. I was assured it would be but when we got Overall it was a good experience. I specifically asked before i signed if vehicle it gas tank would be full. I was assured it would be but when we got in vehicle to leave it was only 3/4 full. Also being a mechanic i noticed the coolant reservoir was not full. The dealership did not have the correct coolant available to fill. These issues only cost $30.00 so i didn't make a huge deal out of it, but will take into consideration for next vehicle purchase. I will say Kyle "seemed" to be willing to take care these issues out of his own pocket, but was more than reluctant that I declined as i felt it was the dealerships job to take care of these problems. Lastly I hope management actually reads these comments and aren't just looking for a five star rating. More