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W&L Subaru

Northumberland, PA

Overview
Employees
Reviews
Vehicles
4.8
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,346 reviews

November 23, 2023

Really easy to shop and buy. No pressure, no bull! Love the up front pricing. More

by jjprobasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

W&L Subaru responded

We're glad you appreciated our no-hassle sales philosophy! Thanks for your business!

November 23, 2023

The process was quick. I was directed where to go at every turn. I was never left hanging. Very helpful team. When it's time, we will definitely return. More

by cgraf1016
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Shoup
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Nov 24, 2023 -

W&L Subaru responded

Thanks so much!

November 22, 2023

I bought a vehicle there and a week later my headlights went out & they would not cover that for me when I literally just bought the car. More

by knchaundy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Becky Kline
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Saunders
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

W&L Subaru responded

Hi, and thank you for your feedback. We're very sorry for your troubles with the headlights on your vehicle. Our management team was unaware of your issue, and we invite you to bring the car here for us to look at to see what we can do to help out. Thanks again for letting us know, and have a great day.

Nov 25, 2023 -

knchaundy responded

I had called & spoke to two people there. They did not help me, they said I would have to pay for it so I took it to auto zone for them to change my headlights, it was two weeks after I purchased the vehicle and I told the lady and the mechanic at the dealership both this. I asked if it would be covered and she said no it would not be. Also all the lights on my dashboard keep turning on for a day or few hours and then turning off, maybe loose wire I’m not sure. Nothing seems to be actually wrong they just all turn on.

Nov 27, 2023 -

W&L Subaru responded

We are sorry that your issue was not relayed to the management team. If you'd like us to look into the dash light problem, please let us know.

Feb 22, 2024 -

knchaundy responded

I will never be returning or recommending your dealership didn’t even buy my car 6 months ago & it was at the dealership service center for the past month getting serviced then I go pick it up yesterday & im going to go to work it doesn’t start. This is ridiculous. Also no one called me & kept me updated the whole entire month you guys had my car.

November 22, 2023

Check in is a breeze and service completed in a timely manner. Comfortable waiting areas! More

by dkwolfe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

W&L Subaru responded

Thanks for the 5-star ratings! If you need anything else, just let us know!

November 22, 2023

Always a pleasure to deal with W&L. Enjoy the amenities offered for those waiting for service. More

by rwhyne
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keayon Williams
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Nov 24, 2023 -

W&L Subaru responded

Thanks so much for the review!

November 22, 2023

Great service from the welcome upon entering the building to getting my car back two hours later More

by jckay
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Long
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Nov 24, 2023 -

W&L Subaru responded

Thank you!

November 22, 2023

Very good to work with. relaxed atmosphere Addressed my concerns and came through as asked Happy Thanksgiving More

by scatena95
Recommend Dealer
Yes
Employees Worked With
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Christine
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Nov 24, 2023 -

W&L Subaru responded

Thanks so much for sharing your thoughts online!

November 20, 2023

Everyone was very helpful, knowledgeable and respectful. Great place to buy and service a vehicle. More

by dlgalleygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

W&L Subaru responded

Thanks for the 5-star ratings!

November 20, 2023

They are courteous, knowledgeable and professional. I would Recommend them to anyone. Good job on repairs. More

by gregonib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

W&L Subaru responded

Thanks so much, it was our pleasure to help!

November 19, 2023

Easy to work with and friendly. Willing to work with me and my schedule. Loved having a room for my child to enjoy while I waited. More

by edewing96
Recommend Dealer
Yes
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Nov 20, 2023 -

W&L Subaru responded

Thanks! We're glad you and your child enjoyed the playroom!

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