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W&L Subaru - Service Center

Northumberland, PA

4.7
2,068 Reviews

2,068 Reviews of W&L Subaru - Service Center

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March 29, 2022

Easy to schedule appointments. Keep you updated on services needed.The car is always clean. Employees are very informative and courteous More

by gig1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

W&L Subaru responded

Thank you for reviewing our service department!

March 28, 2022

From the moment I drive up to the service department until the service on my 2015 Forester is completed, I am kept informed as to the progress and any questions I may have are answered. The excellent s More

by lyndacr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzi Service Dept
Mar 29, 2022 -

W&L Subaru responded

We appreciate the feedback, Lynda!

March 28, 2022

The service on my 2013 Forester was fantastic. The staff kept me up to date with the status of the repairs to my muffler. More

by ELHIRSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 29, 2022 -

W&L Subaru responded

Thank you for the review!

March 28, 2022

It’s and awesome place to go to. Everyone is very friendly and very nice More

by Colton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela McCormick, Phil Rizzo
Mar 29, 2022 -

W&L Subaru responded

Thanks so much!

Mar 29, 2022 -

Colton responded

Your very welcome

March 27, 2022

everyone in the service department was very helpful. from start to finish. Thank You for all your help More

by SMKARP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
do not remember who was there. was not there long enough
Mar 29, 2022 -

W&L Subaru responded

It was our pleasure helping you! Thanks for posting a review!

March 26, 2022

Service guy helped me look up the new tires I am looking to buy. Very nice person. More

by mssybly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

W&L Subaru responded

Thanks!

March 26, 2022

The Service technician, Kimberly Heltzinger was impressive! She listened intently when I spoke, was very thorough and courteous. The work was done in professionally, the waiting area is welcoming, More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Heltzinger
Mar 29, 2022 -

W&L Subaru responded

Thank you for a 5-star ratings, Robbie!

March 25, 2022

Appointment time kept and service writer was attentive, polite and customer focused. Happy with service and would recommend to others. More

by pabunker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

W&L Subaru responded

Thank you!

March 25, 2022

Staff is very knowledgeable and friendly. It’s easy to schedule appointments online. Waiting area is nice and comfortable. More

by mls5bw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

W&L Subaru responded

Thank you for reviewing our service department!

March 24, 2022

I could not be more satisfied with the level of Professionalism & service!!! W & L is Highly recommended. More

by cjd176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Georgiana Castro
Mar 25, 2022 -

W&L Subaru responded

Thank you so much for sharing your experience online!

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