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W&L Subaru - Service Center

Northumberland, PA

4.7
2,097 Reviews

2,097 Reviews of W&L Subaru - Service Center

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January 16, 2020

oil change, state inspection We used the valet service and will do it again. Service was great it was a real time saver for me,Vehicle was returned quickly. More

by thagan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Reid
Jan 16, 2020 -

W&L Subaru responded

Thanks, we are so happy you liked the valet perk! We look forward to your next visit!

January 16, 2020

Frequent low oil light Kris was very friendly and helpful in explaining the process that Subaru goes through to check for issues with the engine burning too much oil. I app More

by Cody C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jan 16, 2020 -

W&L Subaru responded

Hi Cody, thank you for the feedback. If you'd like me to look into the pricing of your oil change, please let me know, I'll be happy to investigate that for you. My number is 570.473.3432, and my name is Rob. Thanks again, and have a great day!

January 16, 2020

ALL SERVICE REPS ARE FANTASTIC! I LOVE THIS DEALERSHIP IT IS THE ONLY PLACE THAT I WILL EVER GO TO! WHAT A WONDERFUL EXPERIENCE!! INFLANTIATED SERVICE!! More

by IYOUNG1176
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Isaac Diana Marge, Kris Little, Phil Rizzo
Jan 16, 2020 -

W&L Subaru responded

Thank you for taking the time to post this review! We really appreciate your enthusiasm for our service department!

January 15, 2020

First Time for Service - And It Was Excellent! This was the first time I brought my car to W&L for service, and I was very impressed with the entire experience. The waiting area was very comfortabl More

by John Deppen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther Metzger
Jan 16, 2020 -

W&L Subaru responded

Thanks John, we appreciate the feedback, and we are glad you enjoyed your visit!

January 14, 2020

service sensor recall sensor recall, they were so nice and friendly!!! everyone went way out of there way to be nice, was worried I left my phone on the seat, went back to More

by ceili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Phil Rizzo
Jan 14, 2020 -

W&L Subaru responded

Thank you for the review!

January 13, 2020

60,000 Mile Service fo 2017 Outback Everything was done as previewed. W and L gave us 2019 Outback as a loaner which was an added benefit. The total cost was several hundred dollars unde More

by gojimgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Heim, Kris Little
Jan 14, 2020 -

W&L Subaru responded

Thank you very much for posting this!

January 13, 2020

Superior Customer Service Every experience has been a pleasure and this one did not disappoint.. Luke was very accommodating and service levels perfect. Appreciate the efforts More

by steveleymeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Jan 14, 2020 -

W&L Subaru responded

Thank you so much for making the trip to our store! And thanks for the review!

January 13, 2020

No pressure We’ve bought several cars from this dealership. They do an outstanding job. No pressure and very knowledgeable staff in sales and service. They go abo More

by dnmpalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Jan 14, 2020 -

W&L Subaru responded

We appreciate all your business over the years. Thanks!

January 11, 2020

got car back up & running got my car back in reasonable time, just had to let them know on tuesday that I had to get to work early on wednesday , and they got it done! More

by mdale1582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Ken Heim
Jan 14, 2020 -

W&L Subaru responded

It was out pleasure helping you! Thank you so much!

January 09, 2020

Fix recalls & state inspection Everything was done before the estimated time they gave me. Everyone is always nice and things are always in a good way , they seem to really care. More

by n111324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of his name, but I got great service.
Jan 14, 2020 -

W&L Subaru responded

Thanks for taking the time to write this review! Let us know if you need anything else!

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