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W&L Subaru - Service Center

Northumberland, PA

4.7
2,074 Reviews

2,074 Reviews of W&L Subaru - Service Center

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August 29, 2019

Always a pleasure I’ve given this rating because of all my dealings with car dealerships, W & L has been far best than all others. They go out of their way for an excel More

by msrepo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac
Aug 29, 2019 -

W&L Subaru responded

Thank you! We really appreciate all the repeat business, and we look forward to your next visit!

August 29, 2019

Oil change, filter change, inspection, tire rotation and new Always friendly and helpful. Great employees, extremely helpful getting a loaner car. The phone call given when the car is completed is helpful. Enj More

by LMRMICOZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Young
Aug 29, 2019 -

W&L Subaru responded

We are glad you enjoyed your visit to the service department! Thank you for the review!

August 28, 2019

Great service best Subaru dealership!!!!!!!, great salesmen, super service center, personalized care beautiful facility, accommodations are beyond hospitable 👍😀 K More

by karpmag2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little, Phil Rizzo
Aug 28, 2019 -

W&L Subaru responded

Thanks so much for the review! Scott and Kyle are great in the sales department for sure, and I will let them know of your kind words!

August 26, 2019

Great customer service Everyone was very friendly and helpful. They gave me a loaner car to use for the day and answered all of my questions. They even put up with my rambli More

by jenn.holdren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bottiger and a technician (didn't get his name)
Aug 26, 2019 -

W&L Subaru responded

No trouble at all, Jenn! Anytime you have a question or concern, just let us know! Thanks for the review!

August 24, 2019

Friendly Courteous Staff I only had state inspection done, but staff was very friendly and courteous. He patiently answered all of my questions concerning the functions on my More

by Wasili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Young
Aug 26, 2019 -

W&L Subaru responded

We appreciate the feedback! Thank you and have a great day!

August 24, 2019

four wheel alignment Greeted promptly at spotless intake area. Discussed scope of work and my concerns with service advisor. Alignment and routine vehicle inspection compl More

by RJM 2016 outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Aug 26, 2019 -

W&L Subaru responded

Thank you RJM, we appreciate you taking the time to post this! If there is anything I can do to help with the alignment issue, just let me know. I'm Rob 570.473.3432. Thanks again!

August 22, 2019

Very nice experience and everyone was friendly Very nice experience and Dale and Robert were very friendly and very accurate on explaining everything to us clearly and spent the time with us we nee More

by nstraub2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

W&L Subaru responded

Thank you so much for the feedback! Enjoy your new ride!

August 22, 2019

Sustained Superior Service Every time we come into W&L for service we are greeted quickly and cordially. That person has the details of our appointment on their tablet, and ver More

by FrankG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Orner( 5 stars), Danny Brottiger(5 stars), Ken Heim
Aug 23, 2019 -

W&L Subaru responded

Thank you Frank, we really appreciate these kind words, and we are happy you always have good experiences here!

August 22, 2019

Very Good, as usual. Replaced four tires on very short notice and at a better price than other local sources. Very nice to deal with, as always! Will be looking to buy m More

by PeterL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bottiger
Aug 23, 2019 -

W&L Subaru responded

We are looking forward to helping you in the coming months! Thank you for posting this and have a great day!

August 22, 2019

Excellent as always. Easy from start to finish. Love being able to schedule service appointments online. I scheduled the appointment for an oil change and when I got there More

by dmdrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Little
Aug 23, 2019 -

W&L Subaru responded

Thank you for this review and have a great day!

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