W&L Subaru - Service Center

Great Service Experience This is the second time I have had my Subaru Legacy in for scheduled service, and I have been thrilled with every part of the experience! This is the second time I have had my Subaru Legacy in for scheduled service, and I have been thrilled with every part of the experience! More

6-month service They serviced my vehicle quickly while I waited. The amenities available while in the waiting area are outstanding. I like that there is a more privat They serviced my vehicle quickly while I waited. The amenities available while in the waiting area are outstanding. I like that there is a more private area in the back away from the majority of people and noise. I don't remember the names of the employees that I dealt with while there but everyone was very nice. More

Mixed feelings I have mixed feelings so far. Buying originally at the old location was easy and without hassle. The new location has a nice waiting area/amenities, f I have mixed feelings so far. Buying originally at the old location was easy and without hassle. The new location has a nice waiting area/amenities, friendly staff and easy appt set-up. The option of a loaner car is great as well as complimentary vehicle rtn to Danville for Geisinger employees (not sure if other places are involved). I have not visited for basic services/car maintenance so can't comment on that but am extremely frustrated to be taking my vehicle back yet again for 'repair' of the same exact issue in a short period of time. Even though it is covered under warranty, its recurrence is frustrating. I just want my new-ish car fixed once and for all. More

We had another problem with our Nissan Maxima. The service center took our car in very quick and we had no problems getting a loaner car. They are very informative and if there's something else you The service center took our car in very quick and we had no problems getting a loaner car. They are very informative and if there's something else you need to know about the service (other than what they tell you) just ask at the desk, they will give you all the information they can. Definitely recommend them. More

Awesome customer service! Great people!! Wonderful to deal with! Wouldn't go anywhere else. What else can I say!! The service's are terrific. And very timely! Thank you! Great people!! Wonderful to deal with! Wouldn't go anywhere else. What else can I say!! The service's are terrific. And very timely! Thank you! More

New play things for our new Ascent I was here to have my tow hitch, window vents, fog lights and rails attached on the roof rack. The staff provided me with a loaner as soon as I arrive I was here to have my tow hitch, window vents, fog lights and rails attached on the roof rack. The staff provided me with a loaner as soon as I arrived. they have MANY of them on the lot. When I returned, my car had been cleaned and they spent some time with me to explain the options and how they work. Love the customer first attitude! Knowing it would take a couple of minutes, I took my grandson to the playroom they have. Well, I had to drag my kicking and screaming (not really but I did have to carry him out crying) grandson from the playroom in the waiting area because he loved being there also! More

Great Service They have very friendly staff and a great service team.They are very courteous and have a beautiful waiting room.I’ll definitely go back! They have very friendly staff and a great service team.They are very courteous and have a beautiful waiting room.I’ll definitely go back! More

Seamless visit Had a battery issue which was resolved quickly and efficiently; turns out it was due to driver error. Service and wait time were very brief. Had a battery issue which was resolved quickly and efficiently; turns out it was due to driver error. Service and wait time were very brief. More

Oil change Great service. And I appreciate the loaner vehicle, such a simple process to get One. But texting me after I drop off my vehicle is unnecessary. If I Great service. And I appreciate the loaner vehicle, such a simple process to get One. But texting me after I drop off my vehicle is unnecessary. If I have a problem I will call the service department. I don’t need to text “bob” about my vehicle situation. More

Always great service I have purchased 5 vehicles from W&L Subaru and always have been please with the customer service from the sales people and all I've had contact with I have purchased 5 vehicles from W&L Subaru and always have been please with the customer service from the sales people and all I've had contact with you the Service Dept. I also had a vehicle repaired in there body shop and had the same experience. Very please with W& L. More