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W&L Subaru - Service Center

Northumberland, PA

4.7
2,080 Reviews

2,080 Reviews of W&L Subaru - Service Center

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August 22, 2022

Thank you for making it so easy. I love that my car was picked up at work and then brought back once done. The video of the service is also a great service, puts your mind at ease. More

by frenchybrit004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

W&L Subaru responded

Thanks, and have a great day!

August 20, 2022

Service is top notch. Isaac is great asset to your team. Shout out to the mechanics who provide the breakdown to Isaac More

by cbrennan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac , Kim Rorke
Aug 22, 2022 -

W&L Subaru responded

Thank you!

August 20, 2022

Waiting area is nice and offers complimentary beverages while you wait for services. State inspection was done quickly in under an hour. Great cars on the lot More

by Zensuc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

W&L Subaru responded

We're glad you enjoyed the free amenities in the customer lounge! Thanks for sharing online!

August 19, 2022

Everyone here is very friendly and professional. They are knowledgeable and their prices are competitive. I would definitely go here again. More

by toduh23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

W&L Subaru responded

Thank you so much for your feedback!

August 18, 2022

I was very pleased with the service I received yesterday. She was very pleasant and explained everything to me. She made me feel comfortable. More

by cagney1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Aug 22, 2022 -

W&L Subaru responded

Thanks so much!

August 17, 2022

Always timely service on your vehicle with an assigned representative that is courteous and who explains everything that is taking place. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

W&L Subaru responded

Thanks!

August 16, 2022

I forgot my phone in car. While I was in waiting area someone ordered a new I phone and ear buds using my phone Sims card.. called to report it and a manager at w&l said oh t More

by brandtcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

W&L Subaru responded

No one at W&L would utilize a customer phone to place an order for themselves. This simply did not happen.

August 16, 2022

So efficient and courteous. It is such a pleasure dealing with them. Thank you WandL More

by sc102351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

W&L Subaru responded

Thanks! We appreciate the feedback!

August 14, 2022

I may pay a modest premium compared to independent repair shops but the quality and service and red carpet service can’t be beat More

by katman179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

W&L Subaru responded

Thanks for the review!

August 14, 2022

Very efficient, everything right on time and explained well. Waiting area very clean and comfortable. More

by gailkocher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

W&L Subaru responded

Thanks, and have a great day!

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