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W&L Subaru - Service Center

Northumberland, PA

4.7
2,104 Reviews

2,104 Reviews of W&L Subaru - Service Center

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September 07, 2022

Nice and courteous staff. Comfortable waiting area with refreshments including a cappuccino machine.. Fast service ! More

by jefntna
Recommend Dealer
Yes
Employees Worked With
Didn't really notice their names
Sep 08, 2022 -

W&L Subaru responded

Thank you!

September 06, 2022

A highly efficient service department. Professional service and timely. The loaner car was in excellent condition with only 15,000 miles, not a beater. More

by deanrleimbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Corey Balliet
Sep 08, 2022 -

W&L Subaru responded

Thank you for the feedback!

September 06, 2022

Staff is friendly. Building and waiting area are clean, stocked with drinks and staff. Wait is always reasonable. They have new interactive ways to keep in touch like t More

by schwartza1052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

W&L Subaru responded

Thanks for the 5-star ratings!

September 03, 2022

I enjoyed the waiting area. It was comfortable and accommodating. Service and Sales associates were cheerful and polite. Thank You! More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela McCormick
Sep 06, 2022 -

W&L Subaru responded

Thanks so much, Robbie!

September 02, 2022

Great service. Love that I can bring my dog into the waiting room. Appreciate the car wash and follow up video of service More

by NAOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

W&L Subaru responded

We're glad you enjoyed your dog-friendly visit to the service department! Have a great day!

September 01, 2022

Very nice and professional. They arranged everything with the car rental company, too, so things went very smoothly. More

by bethnull73
Recommend Dealer
Yes
Employees Worked With
Can't remember!
Sep 01, 2022 -

W&L Subaru responded

Thank you so much!

September 01, 2022

Absolutely Excellent service in a spotless facility. The presonell are totally knowledgable and about customer satisfaction More

by Kathywagner49@yahoo.com Kathywagner49@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

August 31, 2022

Very satisfied with everything. Would not go any other place. They help you in anyway they can. More

by ljones_687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

W&L Subaru responded

Thank you!

August 31, 2022

The dealership was clean. Answered my queations when I asked. The Wait time was minimal More

by marcie468@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

W&L Subaru responded

Thanks!

August 30, 2022

Worked with me and kept me up to date with what was being worked on with my car More

by joshuadries14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

W&L Subaru responded

Thank you so much!

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