Back

W&L Subaru - Service Center

Northumberland, PA

4.7
2,098 Reviews

2,098 Reviews of W&L Subaru - Service Center

Sort by
July 05, 2022

best dealer around the NEPA best service very professional. always helpful to customers very nice waiting area answer any and all questions their service is the best no one can compare took the More

by silverhawke69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy, Angela McCormick
Jul 06, 2022 -

W&L Subaru responded

Thanks so much for your review! See you next time!

July 04, 2022

The service dept. was fantastic. They did everything I requested in a very reasonable time. And the waiting area was comfortable with beverages, snacks and a TV. I wo More

by plmiller0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

W&L Subaru responded

Thanks for your review! Have a great day!

July 04, 2022

Could not feel happier nor more satisfied with W&L Subaru. they go the extra mile and see that even the smallest detail is not overlooked when servicing my Forester. More

by cookie99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

W&L Subaru responded

Thank you so much for the feedback!

July 02, 2022

It’s was nice and fast service. My son really enjoys going there and playing in the play room. While we wait More

by sbucher0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

W&L Subaru responded

We're glad that you and your son enjoy our children's playroom! Thanks so much for sharing online!

July 01, 2022

I only good things to say about W&L Subaru. Whenever someone at work asks my about my car I refer them to W&L More

by pmcdonald524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

W&L Subaru responded

Thank you, and have a fantastic day!

June 30, 2022

From the 'open sesame' nature of entry into the service domain...to the Service Advisor's confirmation of the maintenance requested...to the cold, flavored h2o and tasty snacks available in the customer wa More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

W&L Subaru responded

We're so pleased you enjoyed your experience in service! Thanks, and have a great day!

June 30, 2022

Very professional and courteous. Explained everything that was done . Waiting area is very clean with drinks and snacks. More

by slkiapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

W&L Subaru responded

Thank you for the feedback!

June 29, 2022

this group continues to focus on customer needs. . my family could have suffered a financial short fall.. but W&L comes through and helped us prevent any hardship.. all done with respect and dignity More

by usmc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, collision center staff
Jul 01, 2022 -

W&L Subaru responded

It was our pleasure helping you! Thanks, and have a great day!

June 29, 2022

Best Customer service around. It’s why I keep coming back to W & L Subaru. More

by jdflint78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

W&L Subaru responded

Thank you for the 5-star ratings!

June 29, 2022

What can I say? Everyone there is just fantastic! Kind and courteous and always smiling! And don’t get me started on those waiting area chairs?! Waiting on my vehi More

by hareball6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

W&L Subaru responded

We're glad you enjoyed your service visit! Those chairs are definitely pretty sweet! Thanks!

...
89
...