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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews

2,077 Reviews of W&L Subaru - Service Center

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June 25, 2022

Friendly, clean, consciousness. Your staff is very considerate and informative if you were to have any issues with your car to look out for. Fast friendly service. More

by Loretta D Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

W&L Subaru responded

Thank you so much for sharing your experience online!

June 25, 2022

Fantastic service as usual! The staff at W&L are so helpful and honest. And the waiting area is clean and comfortable. It's a great place to get your car fixed and maintained More

by esearles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Jun 27, 2022 -

W&L Subaru responded

Thanks for entrusting us with your vehicle's maintenance!

June 24, 2022

W&L always takes excellent care of my car and my concerns. They are on time and always offer a donor car if needed. Their scheduling service is easy to use and make changes. I will never take my car More

by ahstanton87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Jun 24, 2022 -

W&L Subaru responded

Thank you for the review!

June 24, 2022

Does awesome work, all the staff are nice and answers an questions you have an kind More

by brookereichenbach83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

W&L Subaru responded

Thanks so much!

June 23, 2022

I made an appointment and dropped off my vehicle. A light for tires kept staying on and they found no problems. They took it to Honda dealership and asked them to look deeper in the system. The vehic More

by jbillheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department personnel
Jun 24, 2022 -

W&L Subaru responded

It was our pleasure helping get this figured out for you! Thanks for the review and have a great day!

June 23, 2022

Excellent customer care start to finish…. Need for new tires (AWD) and oil change. Priced competitively and done timely. More

by DLJJMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 24, 2022 -

W&L Subaru responded

Thanks for taking the time to review our service department!

June 23, 2022

Pleasant and efficient. They noticed my inspection was within the window of being due and they completed it for me. More

by sjrlpoust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

W&L Subaru responded

Thank you for the feedback!

June 22, 2022

Good dealership; nice facilities; great coffee while you wait; friendly service folks and customer service professionals More

by ncyarnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

W&L Subaru responded

We're so glad you enjoy your visits to our service department! Thanks!

June 22, 2022

Always a wonderful experience. Everything done well. Love that they pick up the car and return when finished. More

by dereknkim2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Jun 22, 2022 -

W&L Subaru responded

Thank you!

June 22, 2022

I was early and they took my car right in. Excellent service at this dealership More

by jgrecco10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

W&L Subaru responded

Thank you so much!

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