Wagner Kia of Shrewsbury

This place was a xxxx show you had to meet at least four people to get anything done they promise you some thing when you walk in the door make everything sound good and at the end it’s just a xxxx show I d people to get anything done they promise you some thing when you walk in the door make everything sound good and at the end it’s just a xxxx show I did not recommend ever going to this place never ever again. I have two family members that have kias and we will never go back to Kia of Shrewsbury. What a bad bad time I had there they are liars everything about the money they don’t care about their customers. They said oh we will work with you for your budget, such a lie. All about them. Never going back. 👎🏼 More

My experience of this dealership was mainly through the attentive and responsive work of Yvonne Pham and Andy Hayden, the Finance Manager. Yvette let me know about the car as soon as it came in. This was attentive and responsive work of Yvonne Pham and Andy Hayden, the Finance Manager. Yvette let me know about the car as soon as it came in. This was based on a previous conversation she and I had 7-10 days earlier. She used her influencing skills to help solve problems when they appeared, and gave me encouragement when it looked like we may not even start to find common ground. I found her to be truthful throughout the process. I highly recommend Yvonne. Andy was knowledgeable about our options as we closed and signed paperwork, and was respectful of our choices as we went along. More

Prompt excellent service during oil change. Washed and vacuumed my car. Complimentary coffee and water Washed and vacuumed my car. Complimentary coffee and water More

I strongly suggest you work on smoothing out the process and decreasing wait times when being transferred from sales and finance. Do it right away! and decreasing wait times when being transferred from sales and finance. Do it right away! More

Yvonne Pham provided exceptional service through the entire sales process. 5 stars. Yvonne Pham provided exceptional service through the entire sales process . 5 Stars!yes entire sales process. 5 stars. Yvonne Pham provided exceptional service through the entire sales process . 5 Stars!yes More

I am very happy with my new purchase at KIa in Shrewsbury, they are very nice and help me with all my paper work and finances, I would recommend this location to anyone who wants to purchase a KIA Shrewsbury, they are very nice and help me with all my paper work and finances, I would recommend this location to anyone who wants to purchase a KIA, More

Dear Wagner Kia Team,I recently purchased my new Kia Dear Wagner Kia Team, I recently purchased my new Kia through your dealership, and I would like to take a moment to express my sincere gratitude fo Dear Wagner Kia Team, I recently purchased my new Kia through your dealership, and I would like to take a moment to express my sincere gratitude for the team on their great services and also appraise for your dealership practice. I started shopping for my current vehicle back in October 2020, and I knew I wanted to switch to an electric vehicle. I stopped by your dealership and test drove a Niro EV which I fell in love with. At the time, my lease was not up so I was not able to pull the trigger. Shawn Girouard did a wonderful job ushered me through the test drove process and provided a very fair deal to considered even though I was not ready to sign anything that day! Fast forward the time to November 2020, I have decided to pull the trigger by taking advantage of the incentives Kia has to offer. I went back to your dealership with Mary's help, she got Andy Hayden to work with me as my sales consultant. Andy is patient and understanding to work with, and he treats me like a real person (rather than just an opportunity). He tirelessly helped me with a 2nd test drive before we sat down and discuss the sale. Eventually, we reached an agreement after our consultation process, and I felt he was honest and truthful every step of the way as my sales consultant. The financing process was a breeze as well, Dave is one of the most meticulous and organized finance managers that I have worked with. Signing the paperwork was easy. The delivery process was smooth. Andy also spent a great deal of time with me to go over every available feature of the car (since it was my first EV) and provide his personal tips. We set up the app on my phone and synch the car access instantly! Truth be told that I shopped at one of your local competitors on the same model of vehicle, and I felt I was treated badly and the salesperson did not give me the time I deserve as a customer. This is a true testament to your dealership and its reputation as the winner of Kia President's Club award. I am very impressed with every level of service at this dealership from Sales to Financing, and I look forward to establishing an additional relationship with your service department on my new vehicle. In the end, I am happy with my new purchase vehicle and glad that I have chosen the right dealership to work with. I will certainly recommend any of my friends and families in the future when purchasing a new Kia. Sincerely, CHING LEE More