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Waite Toyota

Watertown, NY

4.9
813 Reviews
Waite Toyota - Watertown Area New & Used Toyota Dealership serving Watertown, Ft. Drum, and Lowville, NY. Waite Toyota has been serving Watertown and Fort Drum since 1929. To better serve you we now have an all new state-of-the-art Service and Parts Building to handle all your needs. In addition, our showroom has undergone a complete renovation to allow you more comfort as you shop for your new Toyota. Waite Toyota offers many automotive products and services to our Watertown, Ft. Drum, and Lowville, NY area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle near Watertown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, and Camry, making us a good choice as your Watertown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota auto parts, and auto financing to help our customers purchase the car of their dreams. Waite Toyota Service Department strives for 100% customer satisfaction. From general maintenance such as oil changes, and tires to major repairs, let Waite Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive Parts and Service Department in the automotive industry. At Waite Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Call Waite Toyota or come visit us in person. We're convenient to Watertown, Ft. Drum, and Lowville and are located at 18406 US Route 11. We look forward to helping you with your automotive needs.
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18406 US-11

Watertown, NY

13601

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Showing 813 reviews

February 18, 2024

Matthew was great and very helpful with the whole process. Very easy to work with. More

by ALLANPADOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Waite Toyota responded

Thank you for your review!

February 18, 2024

The whole process was exceptional, from the 1st phone conversation, holding the vehicle while we muddled through all the insurance crap. Jon was very understanding and he did an excellent job, start to f More

by laculver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Waite Toyota responded

We appreciate your review!

February 18, 2024

Great to work with them, and help local people to get a great deal to achieve their dream. More

by alzoumaissa
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Waite Toyota responded

Thank you for sharing!

February 11, 2024

Tyler was great to deal with and very patient with me until I decided what I wanted. Tyler and Justin gave me a great deal on my trade in and also the vehicle I purchased. Highly recommend A+++ More

by MaverickDuc32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Feb 12, 2024 -

Waite Toyota responded

Thank you for the review!

February 06, 2024

They were very efficient getting us the Tacoma that we wanted and explained everything well. More

by ellykelley9
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Keggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Waite Toyota responded

Thank you!

February 04, 2024

Easy to work. I And willing to fix any problems with used car.so buyer drives away with a safe car More

by plumtreemarsh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Waite Toyota responded

Thank you!

January 29, 2024

Responsive to customer concerns, reasonably reflective, personable without coming across as patronizing … salesman is one of our own More

by JBLODGET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Waite Toyota responded

Thank you!

January 25, 2024

This was the fourth vehicle I’ve purchased from Waite Toyota. I’m extremely happy with the entire experience. Everyone was a pleasure to work with. More

by CRISTIN.OBRIEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Malbouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Waite Toyota responded

Thank you Cristin!

January 24, 2024

This was my first experience working with Waite's coming from a business prospective of the non-profit that I work for. Jessica Allen and Tim Everson were attentive and curteous and easy to work with. They More

by mshepard4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Waite Toyota responded

We appreciate your review!

January 21, 2024

I wasn't thrilled, they're not up front and transparent about some aspects of the process More

by shenenr192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Malbouf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Waite Toyota responded

We are sorry to hear that you have concerns about your purchasing experience. If you would like to discuss your issues Steven Malbouf can be reached at 315-788-6022.

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